Chief Maintenance Engineer

Position Summary

The Hotel Chief Maintenance Engineer is responsible for the maintenance of the hotel’s building and grounds and the operation of its equipment and mechanical/electrical systems. Additionally, the Hotel Chief Engineer is responsible for the overall safety and security of the hotel and its associates.

Responsibilities

- Reviewing maintenance problems, complaints, and work orders to prioritize and schedule work assignments

- Monitoring and inspecting assigned work

- Troubleshooting, diagnosing, and repairing malfunctioning property systems and equipment, including electrical/mechanical

- Inspecting property to identify potential and current needs

- Planning and executing on-going appropriate maintenance programs

- Estimating maintenance department expenditures for budget purposes and assisting with capital budget process

- Soliciting bids from contractors, evaluating their proposals, and once contracted, ensuring work is completed to specifications

- Coordinating with local health, safety, fire, and building inspectors to ensure compliance with all applicable code and regulations

- Performing preventative maintenance assignments on a scheduled basis

- Servicing the hotel’s pool, including adjusting chemicals and cleaning filters

- Completing maintenance logs and updating all vendor/contractor files

- Maintaining the building exterior if not serviced by a contractor (e.g. snow removal, lawn care, painting, lights, etc.)

- Maintaining a passing score on the Quality Oil maintenance and security audit

- Maintaining Hampton service and product standards

- Maintaining and coordinating on-call schedule for maintenance department employees

- Maintaining and updating Material Safety Data Sheets (MSDS)

- Maintaining and monitoring overall hotel safety for its guests and associates

- Purchasing and controlling inventory for maintenance department within budget guidelines

- Completing work schedules for maintenance department employees in a timely and effective manner

- Recruiting, selecting, and training a skilled and motivated work force

- Listening and responding to guests’ requests and/or complaints

- Coordinating and maintaining effective relations with other departments in the hotel to promote guest service

- Is aware of all departments’ roles and responsibilities. Coordinating with other departments on joint tasks as they relate to maintenance, particularly housekeeping and the front office.

- Attending and participating in weekly staff meetings, ensuring all other departments are aware of hotel maintenance issues

- Installing, maintaining, and repairing lounge/bar and restaurant equipment where applicable

Requirements

- Prior maintenance experience is required

- Prior maintenance experience in a hospitality setting is preferred

- Proven working experience and knowledge of proper maintenance processes, means, methods, and standards

- Knowledge of basic maintenance skills, including but not limited to: HVAC, water cutoffs, circuit breakers, hot water heaters, electronic door locks, mechanical, carpentry, landscaping, etc.

- Strong initiative and work ethic

- Punctual, reliable, and regular attendance

- Strong attention to detail

- Customer-service oriented

- Strong multitasking and organizational skills

- Ability to work in a fast-paced environment

- Excellent communication skills – verbal and written

- Excellent interpersonal skills

- Excellent time and project management skills

- Valid driver’s license and Department of Motor Vehicles Report

- Must have and maintain a valid driver’s license and meet the required criteria for driving a company vehicle

Job Type: Full-time

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

Work Location: In person