SSP Innovations

Channel Solutions Engineer

LocationRemote
Job TypeFull-time

About This Job


Channel Solutions Engineer



Position Summary

The Channel Solutions Engineer plays a critical role in supporting the 3-GIS partner ecosystem, acting as a technical advisor, escalation resource, and integration consultant for our channel partners. This role ensures partners can troubleshoot, support, and extend the capabilities of 3-GIS applications and Azure-based solutions for end customers.

While pre-sales activities such as product demonstrations and proof-of-concept (PoC) environments remain a part of this role, the primary focus is technical enablement and solution architecture, ensuring partners can successfully implement, integrate, and manage 3-GIS solutions in cloud and Esri environments.



Key Responsibilities


Partner Enablement & Technical Escalation Support* Serve as a technical escalation point for partners, helping them troubleshoot 3-GIS applications and Azure-based environments.

Provide hands-on guidance in diagnosing and resolving issues, teaching partners how to effectively support their end customers.
Develop troubleshooting frameworks, best practices, and knowledge base documentation to accelerate partner self-sufficiency.


API & Integration Facilitation* Assist partners in integrating 3-GIS solutions into their existing systems through APIs.

Work closely with developers, guiding them on API usage, authentication, and integration workflows via tools like Postman, Jabber, and scripting frameworks.
Troubleshoot API interactions and help partners overcome integration challenges.


Proof-of-Concept & Environment Management* Manage and maintain trial and proof-of-concept (PoC) environments, ensuring partners can evaluate and test 3-GIS solutions effectively.

Guide partners in configuring, deploying, and optimizing cloud-based and Esri environments.
Collaborate with partners to simulate real-world customer use cases in PoC deployments.


Technical Sales & Solution Consulting* Support pre-sales activities such as demonstrations and partner-facing presentations, ensuring alignment between 3-GIS solutions and partner/customer needs.

Act as a solution consultant, helping partners design scalable, efficient, and effective implementations of 3-GIS software.
Educate partners on best practices for deploying, managing, and extending the 3-GIS platform.


Continuous Learning & Collaboration* Stay up to date with ESRI, AWS, and cloud technology advancements to provide relevant technical guidance.

Collaborate with internal teams (product management, development, and partner management) to ensure partner feedback influences product evolution.
Contribute to internal knowledge-sharing initiatives, ensuring teams have visibility into partner challenges and solutions.


Required Qualifications* Degree in Geography, Computer Science, or a related field (or equivalent experience).

3-5 years of experience in GIS, telecommunications, or cloud-based software environments.
Strong troubleshooting and problem-solving skills, with a consultative approach to working with partners.
Experience working with ESRI technologies, including ArcGIS Enterprise, ArcGIS Pro, and related GIS solutions.
Familiarity with cloud environments (Azure, AWS, or similar) and cloud-based deployment architectures.
Hands-on experience with APIs, scripting (Python, JavaScript, or similar), and integration tools like Postman.
Ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
Willingness to travel up to 35% as needed.



This is a remote work-from-home position.



q6IxRSqSA5


Similar Jobs

Trending Jobs

company-logo

Nuclear Technical Intern - Mid Atlantic

Constellation
Job TypeInternship
 
Lusby, MD
25 days ago
company-logo

Apprentice Lineman

Brink Constructors, Inc.
Job TypeFull-time
 
Rapid City, SD
24 days ago
company-logo

Deckhand (Houston)

John W. Stone Oil Distributor, LLC
 
Houston, TX
25 days ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, Pennsylvania
3 months ago
company-logo

Director, Financial Planning & Analysis - Energy (Enterprise)

Pilot Thomas Logistics
Job TypeFull-time
 
Grapevine, TX
25 days ago
company-logo

Quality Engineer

Jedco Inc.
Job TypeFull-time
 
Grand Rapids, MI
19 days ago
company-logo

Solar Electrician

MN8 Energy
Job TypeFull-time
 
California, United States
23 days ago
company-logo

Apprentice Lineman I

San Patricio Electric Cooperative, Inc.
Job TypeFull-time
 
Sinton, TX
9 days ago
company-logo

Gas Foreman

Peak Utility Services Group
Job TypeFull-time
 
Lawton, OK
24 days ago
company-logo

Sr. Polymer Scientist

ExxonMobil
Job TypeFull-time
 
Baytown, TX
23 days ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, Louisiana
about 2 months ago
company-logo

Finishing Helper Entry Level- Dayshift

Bonnell Aluminum
Salary
$41600 - $41600
Carthage, TN
19 days ago
company-logo

Apprentice Power Lineman

Proline Power Corp.
Job TypeFull-time, Apprenticeship
 
Red Deer, AB
29 days ago
SD

Service Manager

Supertech Diesel Truck Specialists
Job TypeFull-time
 
Langley, BC
22 days ago
company-logo

Meter Technician

ONEOK
Job TypeFull-time
 
Odessa, TX
25 days ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, Texas
19 days ago
SD

Service Manager

Supertech Diesel Truck Specialists
Job TypeFull-time
 
Nanaimo, BC
22 days ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, Texas
16 days ago
company-logo

Senior Investigator

Dominion Energy
Job TypeFull-time
 
Norfolk, VA
25 days ago
company-logo

Assembler/Production

Uptalent
Job TypeContract
Salary
$37440 - $49920
Oklahoma City, OK
18 days ago