Cashier/Customer Service
New Westminster, BC
Full-timeAbout This Job
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
•
Handle customer inquiries and complaints
•
Provide information about the products and services
•
Troubleshoot and resolve product issues and concerns
•
Manage transactions with customers using cash registers
•
Develop and maintain a knowledge base of the evolving products and services
•
Greet customers when entering or leaving the store
•
Daily cleaning and stocking routines
•
Cross-sell products and introduce new ones
•
Track transactions on balance sheets and report any discrepancies
•
Scan goods and ensure pricing is accurate
Qualifications:
•
Previous experience in customer service, sales, or other related fields
•
Ability to build rapport with customers
•
Ability to prioritize and multitask
•
Positive and professional demeanor
•
Excellent written and verbal communication skills
•
Good math skills
•
Strong communication and time management skills
•
Flexibility
•
Basic PC knowledge
•
BCLC experience an asset
•
Vehicle transportation
Job Type: Full-time
Pay: $17.40-$17.60 per hour
Expected hours: 32 per week
Benefits:
•On-site parking
On-site parking
Shift:
•
8 hour shift
•
Afternoon shift
•
Day shift
•
Evening shift
•
Morning shift
•
Night shift
Work days:
•
Holidays
•
Monday to Friday
•
Weekends as needed
Ability to commute/relocate:
•
New Westminster, BC: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Expected start date: 2025-05-23
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