We're Hiring: Call Center Representative
Location: Work from office and Home / NCR, India (Preferred)
Full-Time | Immediate Joining
Are you a skilled communicator with a passion for helping customers and generating leads? RS Solar CAD Group is expanding and looking for a Call Center Representative to join our dynamic team.
About Us
RS Solar CAD Group is a leading provider of Solar PV Design & Engineering Services across the U.S. and Canada. We help solar companies cut costs and accelerate installs with our fast, accurate, and code-compliant permit plan sets, proposals, and engineering stamping.
Your Key Responsibilities
•Make outbound calls to potential and existing clients (solar companies, contractors, homeowners).
•Provide product and service information to prospects.
•Qualify leads and schedule meetings for the sales team.
•Follow call scripts and respond to inquiries in a professional manner.
•Maintain and update CRM systems with customer data and lead status.
•Collaborate with the Sales and Marketing team to achieve outreach goals.
What We’re Looking For
•Excellent verbal communication in English.
•Prior experience in customer service, telemarketing, or BPO (solar industry experience is a plus).
•Confidence in handling outbound calls.
•Basic knowledge of Google Sheets, CRM tools, and email.
•Positive attitude, team player, and eager to grow with the company.
Job Type: Full-time
Pay: $250.00 - $300.00 per month
Benefits:
People with a criminal record are encouraged to apply
Work Location: Remote