Primary Position Responsibilities
•Facilitates project activities and coordinates with other teams to produce better business outcomes.
•Assists in the coordination of user acceptance testing.
•Determines and utilizes the most efficient requirement solicitation methods including, but not limited to, interviews, workshops, or formal review of existing documentation.
•Assists in the coordination of project meetings, interactive sessions, and team collaboration workshops.
•Assists in the development of training documents and programs.
•Interfaces with business users and other IT as needed.
•Complies with established CoServ safety and operating rules, procedures and guidelines including reporting unsafe practices to a supervisor.
•Complies with established CoServ Information Security Handbook, policies, procedures, and guidelines including reporting suspected information security incidents to Tech Support.
Secondary Position Responsibilities
•Attends required company training and employee development.
•Attends monthly department meeting or reviews safety material independently.
•Performs other duties and activities as directed.
Supervisory Responsibilities
Position Requirements
Experience, Education and Certifications Required
•High School Diploma or G.E.D equivalency.
•0 - 3 years’ experience as a Business Analyst.
•Current or entering Junior or Senior in a qualified college or university, obtaining a Bachelor’s degree in Business, Business Analytics, Management Information Systems or Business Computer Information Systems.
Skills and Abilities Required
•Ability to collaborate closely with teammates, end users and other IT groups.
•Strong written and verbal communication skills.
•Proficiency using Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams, OneNote).
•Strong organizational skills with ability to work on multiple tasks.
•Strong analytical, critical thinking, and problem-solving abilities.
•Fast learner who is flexible and adaptable to change.
•Strong attention to detail and accuracy.
Physical Requirements
•Operates office equipment such as a computer, telephone, copier, etc.
•Indoor, office environment.
•Ability to lift a minimum of 25 pounds.
•Ability to sit for long periods of time.
•Requires frequent sitting, standing, walking, bending, and reaching.
•Works extended hours as needed or directed.
•Ability to use a computer for extensive periods of time.
Other Requirements
•Attend additional required continuing education training and workshops, as assigned.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)