Billing Specialist ULT

Brief Description:

The Billing Specialist is responsible for accurately processing and managing billing transactions while ensuring compliance with company policies and procedures. This role plays a key part in maintaining efficient billing practices, resolving customer inquiries, and supporting internal teams with billing-related tasks. The ideal candidate is detail-oriented, organized, and capable of working in a fast-paced, collaborative environment.

Detailed Description:

- Generate and process accurate and timely customer invoices.

- Verify billing details for completeness and accuracy before submission.

- Processes invoices to customers by interfacing with other personnel and utilizing the billing software and financial systems while validating that proper approval has been obtained prior to customer invoicing.

- Maintain and update customer billing accounts to ensure accuracy and compliance.

- Invoice submission via portals and B2B

- Ensure supporting documentation aligns with company policies and invoicing guidelines.

- Collaborate with internal teams to gather necessary billing information and resolve discrepancies.

- Provide exceptional customer service by addressing billing inquiries and resolving issues in a timely manner.

- Support continuous process improvement initiatives related to billing operations.

Job Requirements:

- Strong organizational skills with the ability to manage multiple tasks efficiently.

- Excellent attention to detail and accuracy in data entry and financial transactions.

- Strong verbal and written communication skills for interacting with internal teams and external customers.

- Ability to identify and resolve billing discrepancies and issues with minimal to no assistance.

- Proficiency in Microsoft Office (Excel, Word, Outlook).

- Experience with billing software.

- Ability to work overtime when needed.

Minimum Qualifications:

- High School Diploma or GED.

Preferred Qualifications:

- Associate’s Degree.

- Previous experience in billing.

- Familiarity with billing software

Additional Details:

The Billing Specialist requires the ability to work in a time sensitive, high visibility role while maintaining a calm and professional demeanor when adversity is encountered. Work is primarily in a climate controlled / office environment with minimal safety / health hazard potential. The employee is regularly required to sit, stand, or walk with occasional lifting (overhead, waist level) from floor, bending and frequent near vision use for reading and use of computer, telephone, and other office equipment.