Billing Specialist

As a Billing Specialist, you will bring your passion for numbers, precision, and customer service to a dynamic team environment. Your goal will be to accurately process a wide range of invoices from straightforward to complex for both external clients and internal operations, all while supporting Canada’s largest oil refinery in Saint John and Irving Oil’s extensive terminal network across Atlantic Canada and the US eastern seaboard. Your success will be defined by your ability to thrive in a fast-paced setting, collaborate closely with your team, and consistently deliver high-quality billing support.

What We Offer:

- Work Environment – Work onsite in our beautiful home office building with access to a fitness facility, onsite nurse, and a café

- Competitive Compensation – Includes an annual bonus plan, pension plan, and parking allowance

- Flexible Benefits Plan – In effect from day one and offers three levels of coverage to select from to meet your unique, personal needs

- Paid Vacation – There is an annual option to purchase additional vacation, too

- Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program

- Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation-matching program

Your Responsibilities:

- Process invoices, credits, rebills, and refunds using JD Edwards (JDE) for external and inter-company transactions

- Handle billing cases through Salesforce and transactions via PUTTY software

- Collaborate with accounting teams to ensure accurate accruals and reconciliations at month-end

- Resolve internal and external billing issues and respond promptly to inquiries and investigations

- Maintain the team mailbox in Outlook and ensure timely communication

- Support continuous improvement initiatives including testing and validating new processes

- Perform additional duties as assigned by the Manager

Your Skills:

- Demonstrates strong attention to detail with high accuracy in processing invoices and related tasks

- Thrives in fast-paced, high-volume environments with effective multi-tasking skills

- Communicates clearly and professionally, both verbally and in writing

- Possesses an analytical mindset with a proactive approach to identifying and resolving issues

- Embraces continuous improvement and adapts quickly to new systems and processes

- Proficient in MS Office, especially Excel, with solid customer service and teamwork skills

Your Experience:

- Post-secondary education in Business Administration, Accounting, or Finance, with 3–5 years of related experience

- Familiarity with general accounting principles and software tools such as PUTTY, JD Edwards, ADDs, and Salesforce

- Strong technical aptitude and ability to work with financial systems and applications efficiently

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’screated when our people from different backgrounds, identities, cultures and experiences share their unique perspectives.Diversity is key to our success and inclusion is everyone’s responsibility.

Job Requirements - Work Experience

Job Requirements - Education