LOCATION: Waukesha, WI
JOB TYPE: Full-Time
COMPANY OVERVIEW
Five Star Energy Services is dedicated to providing Turn-key utility construction services that are founded on safety, quality, and the ability to adapt. We pride ourselves on being a value-added contractor who can adapt quickly and effectively to our customer’s needs.
The principles of Five Star have over 100 years of combined experience in the underground utility space. From Natural gas installation to telecommunication, Five Star has the ability to handle jobs of all sizes and scopes, along a variety of utility types.
Our team is what makes us. We have over 600 employees that pride themselves on customer service and safely getting projects completed. They tackle some of the toughest projects in the industry while keeping safety and quality at the forefront, which makes our team truly a professional group, which sets us apart from our competition.
Position Overview:
The Billing Manager for the Water Division will be a key leader within our finance department, responsible for the accurate and timely billing and revenue collection processes for all water infrastructure projects. This role involves direct oversight of a team of regional Billing Coordinators, ensuring all pay applications are submitted accurately and on schedule, and that retainage is meticulously invoiced and collected upon project completion. The Billing Manager will also play a crucial role in collaborating with internal and external stakeholders to manage project-related documentation, including lien waivers and certified wage reports, to facilitate efficient payment cycles.
Key Responsibilities:
Pay Application Management:
•Ensure the timely and accurate preparation and submission of all project pay applications (e.g., AIA G702/703, custom forms) in accordance with contract terms and client requirements.
•Review and approve complex pay applications, verifying quantities, progress, and change orders.
•Monitor project progress closely to ensure billing aligns with work performed.
Team Leadership & Management:
•Oversee, mentor, and train a team of Billing Coordinators located across various regional work locations within the Water Division.
•Set performance goals, conduct regular reviews, and foster a high-performance, detail-oriented billing team.
•Develop and implement standardized billing procedures and best practices for the Water Division.
Retainage Billing & Collection:
•Develop and implement a systematic approach for tracking, invoicing, and collecting retainage for completed water projects.
•Proactively manage the retainage collection process, including regular follow-up with clients and addressing any discrepancies.
•Work closely with project management and legal teams to resolve retainage disputes.
Documentation and Compliance:
•Collaborate effectively with project managers, compliance, and operational teams to ensure all necessary documentation for billing is obtained, including lien waivers, certified wage reports, and other compliance-related paperwork.
•Maintain organized and accessible records of all billing-related documents.
•Ensure compliance with all contractual billing requirements, industry standards, and relevant regulations.
Accounts Receivable Oversight:
•Work closely with accounts receivable to reconcile billing discrepancies and accelerate cash flow for the Water Division.
•Analyze billing data and provide regular reports on billing status, aging, and collection trends to senior management.
•Identify and implement strategies to reduce Days Sales Outstanding (DSO).
Process Improvement:
•Continuously evaluate and improve billing processes and systems to enhance efficiency, accuracy, and controls.
•Leverage technology and billing software to streamline workflows.
Stakeholder Communication:
•Serve as a primary point of contact for complex billing inquiries from clients, project teams, and senior leadership.
•Build strong relationships with clients' accounting and project teams to facilitate smooth billing and collection.
Qualifications & Skills:
•Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
•5+ years of progressive experience in billing and accounts receivable, with at least 2-3 years in a leadership or supervisory role.
•Strong preference for experience within the construction industry, particularly underground utility or heavy civil construction.
•Proven expertise in construction billing practices, including progress billing, retainage, and understanding of contract types (e.g., lump sum, cost-plus, unit price).
•Experience with lien waivers and certified payroll/wage reports is highly desirable.
•Proficiency with construction accounting software (e.g., Acumatica, ProCore, Vitruvi) and advanced Excel skills.
•Exceptional attention to detail and accuracy.
•Strong analytical and problem-solving abilities.
•Excellent communication (written and verbal) and interpersonal skills, with the ability to manage and motivate a team.
•Ability to work independently and collaboratively in a fast-paced environment.
Why Join Us?
•Competitive salary and benefits package.
•Opportunity to lead and grow a critical function within a successful and expanding company.
•A collaborative and supportive work environment.
•Impactful work contributing to essential infrastructure development.
Job Type: Full-time
Pay: $90,000.00 - $110,000.00 per year
Benefits:
•Employee assistance program
Education:
Experience:
•Supervising: 2 years (Preferred)
•Accounts receivable: 5 years (Preferred)
Ability to Commute:
•Waukesha, WI 53186 (Preferred)
Work Location: In person
Waukesha, WI
full time
$90,000-$110,000
