Bilingual Warranty Sales Representative

Bilingual Warranty Sales Representative – Greer, SC

Join Utility Partners of America (UPA) and be part of a dynamic team dedicated to delivering exceptional customer service.

We are seeking a highly motivated full-time Bilingual Warranty Sales Representative with outstanding interpersonal skills to assist homeowners with their warranty service needs. If you thrive in a fast-paced environment, enjoy problem-solving, and excel in customer engagement, we want to hear from you!

Key Responsibilities:

- Handle inbound customer calls regarding new and existing warranty service requests.

- Educate customers on warranty coverage, contract terms, claims, and work orders.

- Facilitate dispatch activities and assist with contractor scheduling.

- Proactively identify and resolve customer concerns, ensuring high satisfaction.

- Maintain accurate records and provide timely follow-ups to homeowners and contractors.

- Conduct outbound calls to address high-priority accounts and resolve issues efficiently.

Qualifications & Experience:

✅ 2+ years of customer service experience (call center, hospitality, retail, or related field).

✅ Bilingual in English and Spanish (preferred but not required).

✅ Previous experience promoting products/services in a call center environment is a plus.

✅ Strong communication, problem-solving, and multitasking skills.

✅ Ability to thrive in a fast-paced, deadline-driven environment.

✅ Must be a team player with a positive attitude and results-driven mindset.

✅ Comfortable with 100% phone-based customer interaction.

✅ High School diploma / GED required.

Work Schedule:

* Monday: 8:30 AM – 5:30 PM * Tuesday: 8:30 AM – 5:30 PM * Wednesday: 10:00 AM – 7:00 PM * Thursday: 8:30 AM – 5:30 PM * Friday: 9:00 AM – 6:00 PM & 10:00 AM – 7:00 PM (rotating)

What We Offer:

✔ Paid training to set you up for success (approximately two weeks).

✔ Competitive hourly pay: Starting at $16.50 per hour plus incentives.

✔ Comprehensive benefits package after 60 days, including:

- Medical, dental, and vision insurance

- 401(k) options

- ✔ Opportunities for career growth within a thriving company.

Location: Greer, SC 29651

Work Environment: In-person role.

Next Steps:

Ready to build a rewarding career? Apply today and become part of the Utility Partners of America team!

Start making an impact – apply now!

Job Type: Full-time

Pay: From $16.00 per hour

Ability to Commute:

- Greer, SC 29651 (Required)

Ability to Relocate:

- Greer, SC 29651: Relocate before starting work (Required)

Work Location: In person