Associate Data Analyst

Title: Associate Data Analyst

Reports to: Director, Analytics and Joint Use

Department: Information Services

Purpose:

Support our mission of delivering reliable, member-focused service by developing and maintaining data tools, dashboards, and reports that empower informed decision-making across the organization. Transform complex data into actionable insights that enhance operational efficiency and strategic planning.

Minimum Qualifications:

- Bachelor’s degree in Data Analytics, Information Services, or a related field.

- Ability to work independently and in a team environment.

- Excellent communication skills with a collaborative mindset.

- Ability to gain knowledge of the electrical industry and statistical analysis.

- Strong analytical thinking and problem-solving abilities.

- Proficiency in data visualization and reporting tools (Tableau experience preferred).

- Familiarity with database systems, data validation techniques, and troubleshooting.

- Ability to manage multiple priorities and meet deadlines in a dynamic environment.

Job Functions:

- Collaborate with various departments to design and implement tools, dashboards, and reports that meet operational and strategic needs.

- Analyze data from multiple sources to identify patterns, trends, and actionable insights.

- Monitor data sources to ensure accuracy and timeliness; investigate and resolve errors, as needed.

- Develop and maintain custom reporting solutions using available NGEMC resources and platforms.

- Review, update, and streamline existing dashboards and reporting tools for greater efficiency and usability.

- Manage and maintain the Tableau repository, including organizing, categorizing, and ensuring data integrity.

- Provide project support to the Director of Analytics as assigned.

- Evaluate industry reporting trends to promote continual progress.

- Other tasks and duties as assigned.

Core Competencies:

- Strong analytical and project management skills.

- Excellent oral and written communications, interpersonal, and team skills.

- Ability to work independently on projects in a timely manner.

- Excellent computer skills including proficiency in Microsoft Office and the ability to master various internet-based applications and computer applications.

- Flexibility of irregular hours for assignment completion and emergency outage situations.

Core NGEMC Values:

- Safety: Continually adheres to regulations and ongoing training to ensure that all are protected from danger, risk, or injury.

- Operational Excellence: Works smart and efficiently to provide exceptional reliability and is a sound financial and economic steward. Collaborates to develop the best solutions.

- Engagement and Growth: Takes responsibility for own actions, success, and growth. Expresses commitment to work hard, with a positive attitude. Demonstrates good judgment and embraces constructive criticism and challenges. Seeks opportunities to learn and share knowledge.

- Integrity: Honest, respectful, kind, and trustworthy. Brings a positive influence and values diversity. Eager to own, apologize and fix mistakes promptly and follow through timely on commitments. Maintains confidentiality.

- Teamwork: Provides assistance, information, or other support for the team to build or maintain relationships.

- Customer Commitment: Puts the convenience of the members and internal customers first; asks for and values the opinions of those whom they serve. Provides solutions with a sense of urgency and concern while being present, open, and empathetic.

- Community Minded: Desires to make a difference in the communities served by NGEMC.

- Change: Constantly seeks opportunities to develop better services and more efficient processes.

Physical Requirements:

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities (some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees). Requires physical ability in reaching, stooping, standing, walking, lifting, must be able to lift small objects with the fingers, grasping, talking, hearing, repetitive operations, and defined sedentary work. Visual acuity required with administrative machine operation. Exposure to outside environmental conditions periodically.

Working Conditions:

General office environment with some outside environmental exposure and member field contact. Requires the flexibility to work irregular hours for assignment completion. Requires the ability to work during emergency situations and availability during inclement weather. Varied work hours in accordance with assigned schedule.