Mustang Special Utility District (“Mustang”) is a local governmental entity providing water and water reclamation utility service in Denton, Collin, and Grayson Counties of North Texas. We are the largest Special Utility District in Texas and in one of the fastest-growing areas of the country, with over 38,000 connections over 220 sq. miles. Our motto is Second to None! Providing Life’s Most Precious Resource. We’re looking for a key person to join our team as an Assistant Water Operations Manager.
The following consists of a general description of the expectations of this position and is not intended to be all-inclusive, but rather, to highlight and describe the general nature and level of work to be performed. This document should not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the incumbent. The incumbent will be required to follow any other instructions and to perform any other reasonably related job duties and responsibilities requested by their supervisor. Mustang reserves the right to revise or change the job duties and responsibilities, and this Job Description may be updated accordingly. This position is at-will, and this Job Description does not constitute a written or implied contract of employment.
The Assistant Water Operations Manager at Mustang Special Utility District supports the Water Operations Manager by overseeing various operational activities related to water supply, distribution, and treatment. This role involves planning, directing, and coordinating projects, supervising staff, and ensuring compliance with regulatory standards. The Assistant Water Operations Manager plays a vital role in maintaining the efficiency and reliability of the water system, contributing to the district’s mission of providing high-quality water services to the community.
Essential Functions, Duties, and Responsibilities:
The following “Essential Functions” are the primary job duties that incumbent must be able to perform unassisted or with some reasonable accommodation by the employer.
Essential Functions:
•Staff Supervision and Training: Supervise staff, including prioritizing and assigning work, conducting performance evaluations, ensuring training, and maintaining a safe working environment. Make hiring, termination, and disciplinary decisions or recommendations.
•Operational Planning and Coordination: Plan, schedule, and supervise the work of multiple crews. Ensure projects are completed appropriately and timely by inspecting crew activities and providing necessary resources and support.
•Regulatory Compliance and Reporting: Maintain adherence to TCEQ, EPA, TXDOT, and other regulatory standards. Oversee regulatory sampling and ensure compliance with daily, monthly, quarterly, and annual requirements.
•Budget and Resource Management: Assist in budget preparation and tracking—forecast funds needed for staffing, equipment, materials, and infrastructure. Review and approve general purchases.
•Maintenance and Infrastructure Oversight: Monitor SCADA entry points, wells, storage tanks, and pump stations. Oversee vehicle and equipment maintenance, ensure proper logs are maintained, and inspections are performed regularly.
•Emergency Response and On-Call Duties: Respond to after-hours emergencies and lead crews as necessary.
•Project Management: Assist in managing assigned water plants and implementing work programs. Coordinate with other divisions and departments to ensure effective operations and resource allocation.
•Customer and Public Relations: Address public inquiries and complaints professionally. Serve as a liaison with other departments, outside agencies, customers, and contractors.
•Policy and Procedure Development: Participate in developing and implementing policies and procedures. Monitor compliance and recommend changes to improve operational efficiency.
•Data and Inventory Management: Maintain detailed records of time, materials, and equipment used for projects. Manage inventory of supplies, equipment, and chemicals, ensuring proper usage and purchasing.
Managerial Duties and Responsibilities:
•Champion a team culture where collaboration, innovation, creativity, and a commitment to ongoing improvement are valued. As a leader at Mustang Special Utility District, you will foster an environment that nurtures engaged employees dedicated to reaching personal, team, and organizational ambitions.
•Effectively manage and guide staff within your area of responsibility, ensuring each member receives the support they need. You will do this within the boundaries of Texas state laws and in alignment with Mustang Special Utility District’s policies, guidelines, and operational rules.
•Uphold and enforce Mustang Special Utility District’s established policies, protocols, and Standard Operating Procedures (SOPs). It’s crucial that these practices comply with relevant legal, regulatory, and quality standards to maintain our integrity as a trusted government entity.
•Lead with a focus on directing work procedures, balancing workloads, and scheduling to maximize efficiency and productivity within your team.
•Work closely with your team to pinpoint their professional development needs. Commit to their growth by coaching, developing, and providing resources that enhance their skills, knowledge, performance, and productivity.
•Address any issues related to performance, conduct, or behavior in a timely and collaborative manner. Document all corrective actions, performance improvement plans, and disciplinary measures, adhering to Mustang Special Utility District’s policies and the principles of positive, progressive corrective action/discipline.
•Ensure that the working environment for your team is safe and meets all relevant regulations and Mustang Special Utility District’s safety policies.
•Management of safety equipment and uniforms, ensuring compliance with regulatory standards and district policies. Maintain inventory and ensure proper usage and maintenance.
•Ensure that all employees within the department complete required training programs and provide additional support as needed to ensure compliance and competency.
Position Specifications:
This position is classified as Exempt under the provisions of the Fair Labor Standards Act and is not subject to the organization’s policies and procedures pertaining to overtime hours.
Education:
Required:
•High School Diploma or GED.
•TCEQ “B” Water Operator License
Preferred:
•Bachelor’s Degree in a related field from an accredited college or university.
•TCEQ “A” Water Operator License, Class A CDL.
Experience:
Required:
•Minimum of 4 years in water system operations
Preferred:
•5+ years in water treatment, distribution, and production, with experience managing public water systems.
Knowledge, Skills, and Abilities:
•Regulatory Knowledge: In-depth understanding of TCEQ regulations and compliance standards for water systems.
•Technical Expertise: Proficiency in operating and maintaining water treatment and distribution systems, including SCADA systems.
•Leadership and Management: Strong leadership and team management skills to supervise and develop staff effectively.
•Analytical Skills: Strong analytical skills to troubleshoot and resolve operational issues efficiently.
•Communication: Excellent verbal and written communication skills for effective interaction with regulatory agencies, customers, and internal teams.
•Customer Service: Ability to provide exceptional customer service and manage public relations.
•Physical Stamina: Capability to perform physically demanding tasks and work in various weather conditions.
•Organizational Skills: Strong organizational abilities to manage compliance schedules, maintain detailed records, and ensure operational efficiency.
•Attention to Detail: High level of attention to detail to ensure accuracy in compliance documentation and operational procedures
Environment/Working Conditions:
•Indoor and Outdoor Work: Works both indoors in office settings and outdoors for field inspections. Requires adaptability to various environmental conditions.
•Fieldwork: Regularly conducts inspections and monitoring tasks, involving physical activity such as walking, climbing, and handling equipment.
•Safety Gear: Consistently wears protective gear such as safety shoes, gloves, and hard hats to ensure safety during fieldwork.
•Flexible Hours: May need to work outside regular office hours to meet regulatory deadlines or respond to emergencies, including early mornings, evenings, or weekends.
Conditions Of Employment:
•Must have a valid Class "C" Driver's License before employment (must obtain Texas Class "C" driver's license within 30 days of hire per state law).
•Must pass a drug test, criminal history background check, and social security number verification check.
Gunter, TX
Full-time
