UDI, Inc

Assistant Project Manager

LocationRogers, AR
Job TypeFull-time
Salary$41,600-$47,840

About This Job

Job Overview:

We are seeking a friendly, organized, and proactive Assistant Project Manager to oversee daily office operations, assist with sales inquiries, and provide exceptional support to both our team and walk-in customers. This role involves managing front office functions, coordinating order entry, and assisting with basic project and vendor coordination. Strong communication skills, attention to detail, and proficiency in Microsoft Office Suite—especially Excel and Outlook—are essential.


Key Responsibilities:

Greet and assist walk-in customers, providing product information in a professional, approachable manner

Support walk-in sales, including preparing quotes and entering orders
Manage front office operations: answer phones, respond to emails, and handle office supplies
Provide excellent customer service and follow-up on sales leads
Maintain accurate records, files, and databases in Excel and internal systems
Respond promptly and professionally to customer concerns and inquiries
Draft and send clear, professional emails to clients, vendors, and staff
Support light project tracking and coordinate vendor deliveries as needed
Assist with invoicing, billing reports, and maintaining customer records
Keep the office clean, organized, and running efficiently
Coordinate calendars, meetings, and internal communication
Assist with additional administrative tasks as needed to support the team


Qualifications:

Strong customer service and interpersonal communication skills
Proficiency in Microsoft Office Suite, especially Excel, Outlook, and Word
Prior experience in office management, administrative, or customer-facing roles preferred
Familiarity with construction or building material supply is a plus
Strong organizational skills with the ability to multitask and prioritize
Comfortable learning product details and assisting with sales-related questions
Experience in construction, retail, or project coordination is a plus

To be successful in this role, you will be expected to consistently demonstrate the ability to:

Provide exceptional customer service in a fast-paced, detail-oriented environment
Take initiative to provide good customer service
Stay organized and flexible in response to shifting priorities and customer needs
Collaborate with vendors, sales staff, shop personnel, installers, and leadership
Communicate clearly and professionally with customers, coworkers, and subcontractors
Respond quickly and respectfully to questions, concerns, and walk-in inquiries
Listen actively, communicate effectively, and represent UDI with professionalism

As a UDI team member, you can expect:

A Monday–Friday daytime schedule with competitive compensation
Eligibility for a monthly performance-based bonus after 3 months
A collaborative team that supports professional growth and development
Paid time off, paid holidays, and merit-based advancement opportunities
Annual Profit Sharing and 401(k) with employer match
Health, dental, and vision insurance
A casual, hands-on work environment with opportunities to learn construction and custom fabrication processes

Join our team as a Assistant Project Manager and play a vital role in ensuring smooth operations while helping customers find the right solutions. Your contributions will be appreciated, and your growth supported!


Job Type: Full-time


Pay: $20.00 - $23.00 per hour


Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance


Compensation Package:


Bonus opportunities


Schedule:


Monday to Friday


Experience:

Customer service: 2 years (Preferred)
Microsoft Office: 2 years (Preferred)
construction (or related field): 2 years (Preferred)


Ability to Commute:

Rogers, AR 72756 (Preferred)


Ability to Relocate:

Rogers, AR 72756: Relocate before starting work (Preferred)


Work Location: In person

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