As an Application Specialist—Communications, you will be responsible for assembling and monitoring components needed to fulfill sample requests for customers and internal sales personnel. You will also assist product/market managers with new product development projects.
Duties & Responsibilities:
•Assemble products and fulfill customer sample requests for the Communications Market and PLP trade shows.
•Organize and maintain local component inventory required for sample fulfillment.
•Monitor and organize the Marketing Product Training Room.
•Provides support for installation instructions and/or training videos.
•Work with various departments to develop marketing collateral (sell sheets, installation instructions, quote drawings, etc.).
•Assist product managers and/or market managers with new product development projects, including monitoring progress on projects, product assemblies to confirm functionality, cost analysis (using an ERP system), etc.
•Assist in customer complaints and field failures.
•Provide ongoing technical support to customers, the sales network, and the customer service department.
•Participate in field trials or product installations with internal PLP sales personnel and/or manufacturing reps (travel is expected to be minimal, less than 10% for trade show preparations and customer visits).
•Assist the Product Support Group, as required.
Qualifications & Requirements:
•Minimum high school diploma. Interest in continued education in a technical field is recommended.
•Proficiency with computer software, specifically Microsoft Word, Excel, and PowerPoint.
•Good organization and time management skills
•Ability to effectively communicate in both verbal and written situations involving customers, internal personnel, and field sales service representatives.
•Confident and able to work well with others, and with little supervision.
•Must possess mechanical aptitude and the ability to perform strenuous work as required to demonstrate product installations in a variety of field environments.
Schedule:
•Standard office hours with flextime
Benefits:
•401(k) with a company match equal to 25% of the first 8% of pre-tax dollars contributed by the employee for the first two years
•Enrollment in company profit sharing after two years
•Medical, dental & vision insurance, including free preventative care
•Wellness & Employee Assistance Program (EAP)
•Health care flexible spending accounts, health savings accounts, & life insurance
•Paid time off, paid company holidays, and vacation purchase program
•Short & long-term disability
•Parental & family leave; military leave
•Inclusive & welcoming company culture
•Career development & tuition assistance
•Student loan debt repayment program
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