Application Support Administrator Information Technology

About Phibro Animal Health Corporation

Phibro Animal Health Corporation is a publicly traded, global organization with a rich history in animal health and nutrition as a manufacturer and marketer of medicated feed additives, vaccines, nutritional specialty products, and mineral nutrition. We strive to be a trusted partner with livestock producers, farmers, veterinarians, and consumers who raise or care for farm and companion animals by providing solutions to help them maintain and enhance the health of their animals.

Phibro is a diversified company in manufacturing and marketing products for ethanol performance, microbials for plants, home and industrial applications, and specialty chemicals for various industrial markets. In addition to, Phibro’s revenues are in excess of $1 billion and are supported by over 2,300 employees worldwide.

At Phibro, people are our greatest asset. We strive to develop a diverse workforce that fosters an environment where people feel supported in openly sharing their creativity and skills that allows them to be the most successful that they can be.

If you are interested in working for Phibro and feel that you do not meet all qualifications, we encourage you to apply as you might be the right candidate for this role or other positions.

The Application Support Administrator Information Technology is an integral part of our Digital Information Delivery team based out of our US - Teaneck, NJ - Remote site.

Compensation range for this position is $180,000.00 -$190,000.00

Position Details

We are seeking a proactive and technically skilled Application Support Manager to oversee the support, configuration, and continuous improvement of multiple enterprise applications across procurement, finance, and operations. This role will serve as a key liaison between IT, business stakeholders, and third-party vendors to ensure system stability, user enablement, and integration integrity.

IT team members are located primarily in South America, Central and Eastern time zones in the United States, and Israel. Some projects may require flexibility to accommodate meetings with global participants in Asia and Europe, as well.

10% travel is required for this position.

Key Responsibilities

Key Competencies

Accountable

Adaptable

Attentive Listening

Championing Customer Needs

Collaborative

Committed

Communicating Effectively

Creating and Maintaining Networks

Customer Service Orientation

Delivering High Quality Work

Critical Thinking

Demonstrating Initiative

Detailed Oriented

Displaying Technical Expertise

Following Policies and Procedures

Initiative and Responsibility

Interacting with People at Different Levels

Interpersonal Skills / Communication

Managing Time

Prioritizing and Organizing Work

Problem Solving

Showing Caring and Understanding

Supporting Change

Supporting Coworkers

Supporting Organizational Goals

Testing and Troubleshooting

Thinking Globally

Using Computers and Technology

Working with Diverse Populations

Skills

Advanced skills using Microsoft office programs.

Must be proficient using Email, phones, cell phones, and office equipment.

Proficient with Adobe Professional and Microsoft Office Products.

Proven ability to work effectively in a team environment.

Excellent Written and Verbal Communication Skills

Interpersonal skills sufficient to communicate verbally and in writing with others in an objective and cooperative manner.

Ability to maintain a positive attitude and treat each client and coworker with courtesy and respect.

Ability to translate client needs into products/services.

Ability to work with multiple departments and a varying portfolio of clients

Able to handle client complaints with calm demeanor and professional attitude.

Able to technically assist and understand client needs and provide problem resolution.

Develop and maintain relationships with internal and external clients.

Must have business acumen, energy and drive, positive attitude, client focused, flexible and empathetic.

Must have planning skills sufficient for establishing work priorities and meeting client commitments.

Education & Experience

To learn more about Phibro Animal Health's competitive benefits package, please click here: Phibro Benefits.

Phibro is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.

Business Unit: Corporate Division: Corporate Department: Digital Information Delivery Location: US - Teaneck, NJ - Remote Work Schedule: Monday - Friday (Standard Work hours)