Application Specialist - MTS (Machine Tool Solutions)

Sandvik Coromant is looking for an Application Specialist – MTS (Machine Tool Solutions) – Kitchener, Waterloo and surrounding areas

If you are customer-focused and have a passion for excellence, with a background in the tooling & machining industry, Sandvik Coromant wants to speak with you about this exciting Applications Specialist opportunity!

* Estimated Overnight Travel will vary depending on the business needs/ situation.

Sandvik Coromant is the world’s leading supplier of tools, tooling solutions and know-how to the metalworking industry. With extensive investments in research and development we create unique innovations and set new productivity standards together with our customers. These include the world's major automotive, aerospace and energy industries. Sandvik Coromant has 8,000 employees and is represented in 130 countries. We are part of the business area Sandvik Machining Solutions within the global industrial group Sandvik.

At Sandvik we are committed to teamwork and believe in the power of developing ideas and solutions together. We leverage our shared passion, diversity, open-mindedness, and cooperative spirit to shape the future of our industry and, with it, the path of your career. We are seeking for people who are passionate in their work and possess the drive to excel to join us!

Location: Mississauga

Key Performance areas

The MTS Applications Specialist fulfills and implements total delivery of technical solutions and works with Machine Tool Builders and Machine Tool Dealers providing integrated solutions by coordinating and organizing interactions between technical and commercial departments.

Key Responsibilities:

- Fulfills total delivery of technical solutions and sales support to MTB/MTD accounts.

- Focusing on supporting, maintaining, and developing business relationships at Machine Tool Builders and Dealers (MTB/MTD).

- Coordinates and organizes interaction between technical and commercial departments of the company, as well as cross boarder teams.

- Prepares integrated solutions for customers.

- Provide new product and service introduction to customers.

- Recommends products and services that fit well with clients’ business needs during solution offer.

- Responds to more complex technical questions regarding the products, systems, or services.

- Develops and delivers training to educate internal employees and external partners and customers on the features of their purchase.

- Troubleshoots, investigates, and resolves technical problems that arise during or after implementation.

- Develops test applications used for testing modules, including customer-specific components.

- Coordinate and support MTB/MTD events.

Way of Working

- You can build effective working relationships with MTB/MTD customers and to secure agreed priorities implementation.

- Supports Sales activities including analysis of customer’s technical needs; suggests and implements solutions.

- Ambassador for driving new ways of working and future technology within field of expertise to ensure customers’ needs are fulfilled and profitable business is gained.

- Accountable to ensure successful opportunities are identified or others are qualified and as appropriate products are technically applied in a first-class manner to maximize Sandvik Coromant’s market share and profitable business.

- Documents applied products and services performance, whether successful or unsuccessful to ensure Sandvik Coromant can develop and deliver the most competitive products on the market.

- Leads the customer projects from start to finish.

- Ensures post-sales activities include resolving implementation problems and conduct relevant training.

- Liaises with hardware, software, and systems design engineers to ensure products and services are modified, configured, and installed per customer needs.

- Works to ensure technical alignment between all internal and external stakeholders and customers.

- Monitor competitors’ landscape and alternative solutions that can jeopardize Sandvik Coromant’s business.

Your Profile:

- University degree or equivalent work experience in mechanical/manufacturing engineering or a related field

- At least 5 years’ experience in a Technical Service or Sales Supervisor role with engineering cutting tools skills and knowledge.

- Proven track record in delivering good business results.

- CAM experience a plus

- Strong communication and presentation skills

- Project management knowledge and experience is a must.

- Relevant experience with Account Management or Sales Management structure

- Knowledge of relevant application and software programs, e.g., CAD and CAM/CNC

- Knowledge in digital technologies in metalworking (industry 4.0)

- Knowledge and experience with managing external and internal customer relationships.

- Ability to apply digital tools of Office 365 in daily work with internal and external stakeholders (Teams, dynamics etc.)

- Must meet provincial driver’s license requirements.

- People management experience is considered an asset.

How to Apply

All qualified persons are encouraged to apply at

www.sandvik.com/careers

to the Application Specialist MTS, requisition #R0082760; however, Canadians and permanent residents of Canada will be given priority. While we thank all candidates for their interest, only those considered for an interview will be contacted.

We are an equal opportunity employer which values diversity in the workplace and encourage applications from members of equity-seeking communities including women, racialized persons, Indigenous persons, persons with disabilities, and persons of all sexual orientations or gender identities/expressions.

We are committed to creating an inclusive and barrier free experience to applicants with accessibility needs in keeping with the Accessibility for Ontarians with Disabilities Act; therefore, requests for accommodation can be made at any stage during the recruitment process. Please contact

commonHR.canada@sandvik.com

for more information.

Sandvik Coromant is a part of global industrial engineering group Sandvik and is at the forefront of developing manufacturing tools and machining solutions, with knowledge that drives the industry standards and innovations demanded by the metalworking industry now and in the next industrial era. Collaborations with educational institutions, extensive investment in research and development and strong partnerships with customers support the development of advanced machining technologies and systems that will change, lead and drive the future of manufacturing. Sandvik Coromant owns over 3100 patents worldwide, employs over 8,000 staff, and is represented in 130 countries.