Armstrong International – Intelligent Solutions in Steam, Air and Hot Water

Application Engineer

Michigan, United States

full time

On-site

Utilities

About This Job

Description

The Application Engineer is responsible for communicating with customers and vendors, understanding their needs, and ensuring an enjoyable sales process. This role requires a dynamic individual with excellent communication skills and a strong understanding of the products offered related to hot water. The Application Engineer will work closely with the Engineering Team and other departments.

Key Responsibilities

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Strong understanding of hot water system design, thermal utilities, and heat transfer principles, including experience with water heaters, heat exchangers, and system controls.

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Skilled in evaluating customer specifications and applying appropriate system solutions in industrial, commercial, or institutional settings.

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Demonstrated ability to diagnose system inefficiencies or performance issues and recommend engineered solutions.

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Capable of managing multiple application requests and providing technical support throughout the sales and project lifecycle.

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Excellent written and verbal communication skills to effectively interface with customers, sales teams, and cross-functional engineering departments.

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Familiarity with design and modeling tools (e.g., AutoCAD, SolidWorks, or similar), as well as Microsoft Office; experience with thermal modeling or selection tools is a plus.

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Willingness to learn or train in the position.

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Must have the physical and mental stamina to stand, walk, lift, and adjust to the noise and lighting of the manufacturing environment.

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Other duties as assigned and not limited to just the above.

Key Requirements

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Excellent written and oral communication at all levels of business

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Technical problem solver (Steam experience a plus)

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Effective and professional presentation skills for small seminar and training groups

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Ability to creatively explain and present complex concepts in an easy-to-understand manner

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Capable of prioritizing and meeting deadlines

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Ability to forge strong, long-lasting relationships with our customers and representatives

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Basic computer knowledge - MS Word, MS Excel, MS Outlook, and Adobe

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Experience in analyzing statistical data preferred

Education Level

Bachelor's Degree or equivalent

Experience Level

1-2 years

Benefits

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Health/Prescription Coverage

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FSA or HSA

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Dental

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Vision

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Life Insurance

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Company-match 401(k) Plan

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Vacation/Sick/Paid Holidays

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All benefits start on date of hire

Application Engineer

About This Job

Key Requirements

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