Analyst, SAP ISU Functional

Highlights of the job

EPCOR has an exciting opportunity for a skilled Analyst, SAP ISU Functional to join the Billing Applications Team. This is a full-time, permanent role working out of Edmonton, AB.

As an SAP ISU Functional Analyst, you bring a combination of business and technical skills to support EPCOR’s billing system. You will support day-to-day system operations including issue investigation, ticket resolution, and ad-hoc support. You will also work on enhancement projects where you will analyze business requirements, translate them into functional and technical designs, and support the configuration of SAP ISU. The Billing Applications team also support testing when needed for enhancements projects. What you’d be responsible for

Requirement Gathering and Analysis* Work with business stakeholders to understand their needs, define business processes and requirements, and create functional and technical requirements

Functional Configuration* Configuration of SAP ISU modules based on business requirements to support business processes and operational needs

Troubleshooting and Issue Management* Investigation of business and technical issues, resolution of support tickets assigned.

Documentation* Help maintain system documentation so all configuration and processes are clearly and concisely documented

Testing* Unit testing of configuration work, and assisting with Integrated System Testing when needed for larger initiatives and projects

Project Support

Ongoing Improvement* Bring improvement opportunities to the Billing Applications team for consideration, to drive continuous process improvement, and system performance

What’s required to be successful

Other important facts about this job

Jurisdiction: CSU52 Class: IT2 Wage: IT2 starting at $53.05 per hour; developmental (IT1) starting at $48.58 per hour* Placement based on qualifications, credentials and experience; final wage and step will be determined at the time of selection and based on a combination of factors as outlined in the Collective Agreement.

Hours of work: 75 hours biweekly, Monday to Friday

Application deadline: May 13, 2025

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