The Alta-Wide Home Building Centre Manager is responsible for the planning and leadership of the daily operations of the Alta-Wide Home Building Centre located in Vegreville. The manager will oversee the daily workflow of the store, this includes all store employees working sales, lumberyard, warehouse and purchasing.
· Train managers, supervisors and employees on overall store operations such as cash register, operating equipment, picking and inventory control
· Ensures a consistent, efficient, pleasant customer experience; resolves any customer service issues, complaints, or requests
· Continually seeks and identifies methods to increase store sales and profitability
· Ensure physical maintenance, safety, cleanliness and attractiveness of all store facilities
· Develops and/or implements inventory control and security systems
· Ensures that merchandise is received and stored in an efficient and economical manner; maintains required records in conformance with company policy
· Maintains positive employee relations and morale while enforcing discipline as required
· Monitor industry competitors, new products, and market conditions to understand the customer’s specific needs
· Ability to multi-task and provide first-class service to all customers and contractors
· Handle inquiries regarding pricing, availability, scheduling and products
· Advise customers on product suitability, options and installation requirements
· Verifies that a safe working environment exists at all times and that safety regulations are followed. Must ensure wearing of proper safety gear (PPE) and adhere to all safety procedures and programs
· Keeps all equipment in good working order. Supervises and schedules maintenance of company delivery vehicles
· Self-motivated, possess high energy, is enthusiastic and dedicated to providing excellent customer service
· Strong problem-solving skills and critical thinking skills, documentation, research and resolution skills
· Extensive understanding of construction methods and materials
· Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- Wellness program
- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)