Advisor, Public Engagement

Highlights of the job

EPCOR's Corporate Services division is pleased to announce a permanent, full-time vacancy for the position of Public Engagement Advisor. This role will be part of the Communications & Public Engagement team, operating out of the Rossdale Water Treatment Plant in Edmonton, Alberta.

As a Public Engagement Advisor, you will play a key role in managing and executing public and community engagement strategies that support EPCOR's capital projects. This dynamic position involves creating and implementing effective engagement plans, fostering relationships with key audiences, addressing emerging concerns, and developing clear, accessible communication materials from complex technical sources. You will oversee engagement tools such as public inquiry phone lines, email communication and stakeholder databases, ensuring smooth and effective operations. In this role, you will be instrumental in identifying community issues, proactively addressing them and building strong connections with internal clients to deliver strategic, audience-focused solutions. With outcomes that span from short-term objectives to multi-year goals, this role requires adaptability, creativity, and a commitment to cultivating positive community relations.

We are accepting applications from both current EPCOR employees and External candidates at this time. EPCOR Employees please ensure you are using your “@epcor.com” email address.

What you’d be responsible for

You are accountable to Consultation Manager and will have the following key accountabilities (but are not limited to these) as prescribed by the Public & Community Engagement Senior Manager:

What’s required to be successful

Qualifications, experience and behaviours you possess are:

In addition to the above, as the successful candidate you will demonstrate the following:

Communication skills – You communicate clearly and respectfully with the intention to understand other’s perspectives and understand that you are representing EPCOR's brand and values in all communication. This includes all forms of communication whether written or spoken is adapted to the audience you are addressing and with an emphasis on technical subjects.

Continuous Improvement - You consistently look for ways to improve; proactively identify and solve problems. Focus improvements on the process not the person/group; looking for root causes and long-term solutions over quick fixes and openly (and respectfully) communicate problems with teams to engage all perspectives to find solutions.

Acts with Integrity – You are trustworthy, fair and able to keep confidences. Brings forward situations thought to be inappropriate or inconsistent with EPCOR’s policies and values and creates a respectful work environment where ideas are challenged and people feel trusted and safe.

Humility – You seek input, listen carefully and continuously learn to create an environment where people are respected and encouraged to share their abilities. When new ideas are presented, give credit and help research, support and implement them. You seek and accept feedback and look for ways to implement and take ownership of mistakes, rectify the situation and share learnings.

Teamwork - You work collaboratively to accomplish shared goals and understand the impact of your role and make decisions in the best interest of coworkers, EPCOR, and customers. You participate willingly toward accomplishing group goals, manage your time and resources and anticipate issues that impact others and seek solutions. Actively encouraging other’s opinions and feedback to engage diversity of thought and giving credit and recognition to others who contributed and exhibited ideal behaviours are key qualities that you uphold.

Note that candidates that do not meet the 4 years of experience may be considered for a Developmental Level appointment with at least 2 years related experience

Other important facts about this job

On Team EPCOR, we believe that acknowledging the unique needs, perspectives and potential of all our team members makes this a great place to work. As diverse individuals, most of us work differently – we have varying needs when it comes to how we work best, the level of flexibility we require and how we communicate and collaborate with those around us. The Where We Work Program allows us to define a future of work that is more flexible, inclusive and rewarding – empowering you to work in a way that fits both your needs and the needs of your team. If the successful candidate is interested, they may have the option to participate in the hybrid Where We Work program after completing 3 to 6 months in role and meeting the eligibility requirements.

Jurisdiction: CSU52

Class: T2

Wage: Starting at $47.18 per hour

Hours of work: 40 hours per week – Monday to Friday

Current EPCOR Employees please ensure that you are using your “@epcor.com” email address for Seniority purposes.

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