General Description
Administrative Specialist I ($21.68 - $27.09)
Administrative Specialist II ($23.18 - $30.92)
Senior Administrative Specialist (24.82 -$33.08)
The IT Administrative Assistant provides vital support to the Information Technology department to ensure efficient and organized daily operations. This role is responsible for coordinating meetings, managing technical documentation, drafting correspondence, handling inquiries, and supporting procurement activities such as software license renewals and hardware purchases. The position also involves compiling and summarizing data from various sources, processing work requisitions, and reviewing documents for accuracy. Additionally, the IT Administrative Assistant acts as a liaison between the IT team and other departments or external vendors, helps plan travel and department events, tracks action items and deadlines, supports technical reporting and compliance efforts, and assists with the scheduling and documentation of IT projects.
Essential Functions
•Provides administrative support by creating correspondences; maintaining communications and personnel records; handling all claims and complaints; processing purchase requisitions and payroll; returning calls; evaluating reports and documents; and managing calendars and schedules.
•Organizing duties for staff; assisting senior management; obtaining permits; processing work orders; and documenting work order requests.
•Composes letters, emails, request forms, and memos for signature.
•Compiles information and data accurately from multiple divisions, departments, and sections in response to internal and external inquiries by deadlines.
•Coordinates meetings with adherence to established scheduling protocols. Agendas to be obtained or prepared in advance, conflicts to be addressed.
•Develops and maintains an effective system to support the department leader to receive regular and timely status updates of projects, tasks, and documents.
•Tracks incoming and outgoing emails for priority and promptly routes correspondence to proper official, agency, or department; responds to correspondence within established guidelines.
•Receives telephone calls, ascertains nature of business, personally handles those requesting routine information/appointments and directs remainder to appropriate office or team member ensuring necessary action has been taken to address the inquiry. Proactively follows up to ensure customer needs are met or exceeded.
•Schedules appointments, coordinates and schedules meetings, and makes travel arrangements as necessary, including preparation of reimbursement forms.
•Performs quality reviews of documents sent to the department leader for signature, makes necessary grammar, spelling and formatting corrections prior to sending on.
•Prepares and collects data for excel spreadsheets regarding personnel, operating, or budget information.
•Maintains controls on correspondence, emails, requests, or documents and follows up to ensure timely replies or actions.
•Prepares and drafts a variety of reports and material and prepares special reports from source material in files and confidential material.
•Maintains a comprehensive electronic file system.
•Prepares and converts PDF documents from Word, PowerPoint, and Excel with the ability to merge documents accurately.
•Gathers and prepares materials for speaking engagements and presentations.
•Operates a variety of office equipment and job-related software applications.
•Monitors budget tracking and prepares expense reports.
•Attends various types of meetings, assembles items, and takes minutes.
•Enter requisitions for IT-related purchases and maintain an up-to-date inventory of software licenses and computer purchase agreements to ensure compliance and effective asset management.
•All other duties as assigned.
Minimum Qualifications
Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain that required qualification would be:
Administrative Specialist I
•A minimum of a High School Diploma or GED issued from an approved GED Administrator
•Minimum of three years of relevant experience.
•Must possess and maintain a valid State of Florida Class E Driver’s License.
Administrative Specialist II
•Associate of Science /Associate of Arts degree. Any equivalent combination of education and experience.
•Minimum of five years of relevant experience.
•Notary Public Certification.
•Must possess and maintain a valid State of Florida Class E Driver’s License.
Administrative Specialist (Senior)
•Bachelor’s or higher-level degree. Any equivalent combination of education and experience
•Minimum of seven years of relevant experience.
•Notary Public Certification.
•Must possess and maintain a valid State of Florida Class E Driver’s License.
Physical Demands
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and bend, kneel, squat, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/ or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORKING CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Environmental factors include indoor, flat surface, noise, sitting with occasionally walking and standing.