Position Summary:
The Administrative Clerk provides administrative services in support of the IBEW Local 1245, membership and staff to accomplish the division or department's goals.
1. Creates, updates, and maintains databases regarding membership and Union Contractors information and tracking thereof.
2. Assists in orienting, tracking, receiving of membership dues ensuring compliance of Contractors obligation per Collective Bargaining Agreements negotiated.
3. Provides Union's administrative support such as, front desk support, accounting support, and dispatching support
4. Carry out administrative duties such as filing, typing, copying, binding, scanning,
5. Prepares materials, including letters/urgent correspondence for the Union to Contractors, letters, mailings, email blast notifications, forms, announcements, for General Office and Union activities.
7. Receives meeting registration requests and complaints (telephone, email and walk-in) and refers to appropriate staff for resolution.
8. Works on special projects as assigned by immediate supervisor
High School Diploma, GED, or equivalent certification; three years of experience in an administrative support role; must be intuitive, a self-starter, process oriented and driven to achieve excellence and deadlines.
1. Expertise using Microsoft 365 programs; SharePoint, Word, Excel, Power Point, Adobe, Access
3. Knowledge of standard business documents and table formatting to prepare materials accurately
4. Ability to set up and maintain Excel spreadsheets, the ability to setup Access databases
5. Proficiency using the Internet as a research tool
6. Experience composing grammatically correct correspondence, and editing drafts to correct grammar, spelling and punctuation
8. Strong & Friendly customer service orientation for both internal and external customers.
10. Ability to communicate and relate respectfully with a diverse membership and staff
11. Commitment to provide accurate, efficient, and friendly service to staff and members
12. Ability to exercise independent judgment to solve operational problems
13. Ability to manage multiple and competing priorities and work well under pressure
16. Able to create, plan, develop, and implement programs and systems to further Union goals.
Physical Demands: Sitting at a computer workstation for extended periods (up to four hours at a time) typing and lifting to 20 pounds. Work long and irregular hours including nights and weekends.
Relationships: The Administrative Clerk works closely with and interacts with Union members, unorganized workers, employers, government officials, the Executive Board members, officers, other staff, staff from other labor organizations and grassroots organizations.