Duties include, but are not limited to:
•Monitors order receipt and ensures timely processing of deliveries in SAP according to customer requested arrival date.
•Performs order check (complete & customer requirements) and escalate issues to supervisor and/or CSR.
•Delivery creation, freight order creation & transport disposition according to customer requested arrival date & approved carrier rate sheets.
•Discuss transport disposition issues & premium freight with carrier and supervisor and/or CSR.
•Coordinates 'rush delivery' processing within the distribution team, warehouse & carriers, if needed
•Propose & communicate alternative shipping schedule to CSR as a result of short notice, various operational constraints and availability issues.
•Process return orders, delivery creation and transport disposition for return and import shipments.
•Maintain correct data in SAP for order fulfillment processes and CSR order tracking.
•Ensure timely road transport booking respecting the transportation guidelines (correct carrier assignment, ref. rate sheets) and process transport orders.
•Responsible for delivery documentation, loading & shipment management in time and in full. Manage timely Issuance by the warehouse of correct delivery, transport, required documents and ensure accurate delivery data and goods issue posting in SAP. Monitors loading & shipment and takes corrective actions to prevent/reduce delays.
In order to accomplish this you will possess:
•A Bachelor's degree in Business, Material Management or Logistics is an advantage
•SAP knowledge, incumbent will be using the latest version of SAP : S4/Hana
•Able to interact professionally with internal customers and external carriers and provide great customer service
Austin Industrial is an Equal Opportunity Employer.
See* the “Know Your Rights” poster available in English and Spanish.
No Third-Party Inquiries Please
This Company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employee-owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so (i.e.*, payment must be required pursuant to the terms of a written agreement).
Accessibility Note
•If you are a job seeker with a disability and require reasonable accommodation to apply for one of our jobs or have accessibility concerns, please contact the People Services Team at (877) 831-1217.
Licenses & Certifications
Required
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.