Administrative Assistant I

Job Description

The Administrative Assistant I position is responsible for the district administration of activities within an assigned portfolio of utility clients in our Central Austin-area region. The Administrative Assistant will be responsible for completing daily administrative tasks of the District related to the District’s facilities and amenities. The Assistant will perform and supervise tasks related to all administrative aspects of District activities. The Administrative Assistant I will report to the Office Manager at Crossroads Utility Services, LLC and the Vice President of Business Services at Crossroads Utility Services, LLC.

Required Skills

· Excellent communication skills - written and verbal (a writing sample will be requested)

· High school diploma or equivalent and 2-5 years of general office experience

· Direct experience editing media content for publication; both print and web-based content

· Two years of experience as an administrative assistant

· Good phone and customer service skills

· Data entry tasks including 10-key experience

· Ability to organize workload and complete tasks with little daily supervision

· High attention to detail for completion of editing, media, and reporting tasks

· Proficiency in use of computer software including Microsoft Office Suite (Word, Excel, Outlook, etc.) and Adobe

Job Functions

The Administrative Assistant I will:

· Perform general administrative related tasks for the assigned Districts;

· Communicate with District residents, including answering questions and providing information;

· Perform various administrative duties, including preparing and reviewing correspondence;

· Complete monthly operating reports and data entry for regulatory compliance reporting for the Central region;

· Complete assigned monthly operating reports and compiling and completing Board meeting packet;

· Perform other administrative duties as assigned by Area contract manager(s), Office manager, or the Vice President of Business Services;

· Represent the District to the public;

· Suggest or implementing improvements in policies, procedures, and organization to achieve efficiencies, and improve effectiveness and customer service;

· Report vandalism, accidents, etc., to Williamson County Sheriff’s Office and/or obtaining information from reports;

· Report streetlight issues/follow up on repair status;

· Report road sign issues;

· Maintain a tracking spreadsheet of pending and completed projects in the District;

· Order food and supplies for board meetings;

· Handle various special projects as arise/needed;

· Assist the Contract General Manager with scheduling vendors;

· Discuss work projects and current District activities with the Contract General Manager (usually on a weekly basis);

· Prepare and assembling reports for the Contract General Manager packet for the monthly meetings;

· Manage and communicate effectively with contractors and consultants performing projects and services for the District; and

· Complete other duties assigned by employees of Crossroads or the Board of Directors

Preferred Candidate’s Experience

· Prior experience in a busy office environment or experience an administrative support role for a utility or municipal government; and

Education

· Bachelor’s degree (BA) and two years related experience with a Municipal Utility District (MUD); OR equivalent combination of education and experience with a MUD or municipal government (preferred); or

· High School Diploma with 2-5 years’ experience as an administrative assistant in an office environment. (required)

· Knowledge of principles of budgeting and financial management along with standard office practices and procedures

Job Location

101 W Louis Henna Blvd, Austin, TX 78728

Travel

None

Certificates

Valid Texas Driver's license

Job Environment / Other

When performing the duties of this job, the assistant is regularly required to: stand, sit, walk, use hands to handle or feel, reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). This job requires light physical activity performing no-strenuous daily activities of an administrative nature and the ability to lift up to 40 pounds.

The overall working environment is well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. The working environment for this job includes exposure to outdoor weather conditions. The typical noise level for this work environment is moderate noise.

Job Type: Full-time

Pay: $18.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

- 401(k)

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

Work Location: In person