Administrative Assistant/Data Entry Specialist for Machine Shop

Overview

We are seeking a motivated and detail-oriented Administative Assistant to join our dynamic team. In this role, you will be responsible for managing customer inquiries, providing exceptional service, and supporting the sales process. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for customer satisfaction in a busy and fast paced environment. This position is essential in driving sales growth and maintaining positive relationships with clients.

Duties

- Respond to customer inquiries via phone, email, and in-person with professionalism and courtesy.

- Utilize QuickBooks and other software tools for data entry, maintaining accurate records, process customer Purchase Orders and create Work Orders.

- Provide administrative support including filing, scanning, and organizing required documents.

- Prepare quotes and assist with pricing.

- Proofread documents to ensure accuracy before distribution.

- Offer exceptional customer support by addressing concerns, track orders and materials to meet required dates and resolve issues promptly in a timely manner.

- Maintain a clean and organized front desk area while managing office operations.

Requirements

- Previous sales experience in a Machine Shop/Manufacturing or other office administrative experience is considered an asset.

- Strong computer skills with proficiency in Microsoft Office Excel, Microsoft Word and Microsoft Outlook.

- Detail Oriented is a plus.

- Experience with QuickBooks is a encouraged; familiarity with ECI/ E2 JOBBoss is a big plus but not required.

- Excellent phone etiquette and strong verbal communication skills are essential.

- Strong organizational skills with the ability to manage multiple tasks effectively.

- Proven time management abilities to meet deadlines in a fast-paced environment.

Join us as we strive to provide outstanding service while fostering a collaborative work environment where your contributions are valued. We look forward to welcoming an enthusiastic Administrative Assistant who shares our commitment to excellence.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

- 401(k)

- 401(k) matching

- Health insurance

- Paid time off

Work Location: In person