Established in 1985, South Coast Lighting boasts a rich history in the street lighting industry. As a family owned small business, our dedicated team of around 35 employees is committed to excellence. Not only do we proudly represent various lighting manufacturers, but we are also recognized as a leading manufacturer of decorative street lighting poles. With decades of experience and a strong commitment to quality, we continue to illuminate and beautify spaces with our exceptional lighting solutions.
· Communicates with customers and manufacturers to provide updates and information regarding delivery times and order status.
· Handles a high volume of emails efficiently, responding promptly and professionally to inquiries and requests
· Assists the Purchasing and Production team with various tasks, contributing to the smooth flow of operations
· Manages incoming mail, sorting and distributing it to the appropriate recipients
· Organizing and maintains job folders, filing relevant documents and posting commissions as required
· Input accounts payable and clerical support for the accounting department.
· Excellent verbal and written communication skills, enabling clear and effective interactions with both customers and team members
· Basic computer skills are necessary to navigate various software and tools used in this role
· Proficiency in Microsoft Excel, Outlook, and Word is a must for managing data, communication and document processing
· Service–oriented mindset, focused on providing exceptional support and assistance to customers and colleagues
· Possesses critical thinking abilities to assess situations, solve problems and make informed decisions
· Active listening to understand customer needs and concerns, fostering positive relationships
· Ability to multitask effectively, handling multiple responsibilities and priorities with efficiency
· Strong attention to detail to ensure accuracy in data entry and communication
· Demonstrates a strong work ethic, being proactive, dedicated and committed to achieving goals
· Willingness to learn and adapt to new processes, technologies, and challenges
· Reliability and punctuality to meet deadlines and contribute to a productive work environment
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- San Clemente, CA 92673: Relocate before starting work (Preferred)