Account Specialist

GENERAL SUMMARY:

Manage all aspects of the customer service (domestic and international) relationship, including but not limited to answering phones, processing sales orders, preparing reports, acting as liaison for the customer and production from beginning to end of project, communicating with customer via email, telephone, and in person and building strong working relationships with our customer partners to grow and develop ongoing business.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each of principle duties and responsibilities. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB FUNCTIONS:

KNOWLEDGE, SKILLS AND ABILITIES:

EDUCATION AND EXPERIENCE:

LANGUAGE SKILLS:

Ability to read, write, do basic math, and communicate effectively in English.

PHYSICAL REQUIREMENT:

The physical demands here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the Employee is regularly required to sit, use hands to finger, handle controls, talk and hear. The Employee is frequently required to reach with hands and arms. The Employee is occasionally required to stand, walk and stoop. The Employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close and distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Seeing: 75% to 100% of the time.

Standing/Walking/Mobility: 0% to 24% of the time.

Climbing/Bending/Kneeling/Stooping: 0% to 24% of the time.

Lifting/Pulling/Pushing: 0 to 24% of the time.

Grasping (using hands, arms, fingers): 25% to 49% of the time.

Note: The statements herein are intended to describe the general nature and level of the work being performed by Employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The requirements listed are a general representation of the knowledge, skill and/or ability required of an employee to successfully perform the essential functions of this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. My signature below acknowledges that I have read this job description and I am able to perform the essential functions and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.