Electric Power Systems is a NETA Accredited, Independent Electrical Testing & Engineering Organization. We specialize in commissioning, start-up, and maintenance testing for Utility, Industrial, Transit, Data Centers, and Commercial Facilities. At Electric Power Systems, we are committed to promoting a culture of safety within our organization and alongside our clients. Our dedication to providing safe and reliable services has made us a trusted industry leader since 1977. Our company is an active member of the independent testing industry and has developed a select staff of technicians with a broad spectrum of capabilities to meet any testing needs. Our professional personnel, with their extensive field experience, have contributed to the successful completion of major projects throughout the world and our continued expansion throughout the United States.

As a full member of the International Electrical Testing Association (NETA), all our technicians are required to be tested to demonstrate their knowledge in several categories including safety and independent electrical testing methods. In addition, EPS has an in-house safety and training program to further the knowledge of all our personnel and to ensure they continue to work safely and effectively even with the changing technology they are presented with.

EPS is a NETA Accredited, Electrical Testing & Engineering Organization. We specialize in commissioning, start-up, and maintenance testing for Utility, Industrial, Transit, Data Centers, & Commercial.

**Job Summary**  
Responsible for handling service requests from builders, homeowners, and company employees, including our installation drivers. This role involves creating service tickets, scheduling labor, and maintaining clear and consistent communication with all stakeholders throughout the service process.

**Responsibilities:**

* **Handle Incoming Calls:** Receive and manage service requests from builders, homeowners, and company employees regarding damaged products or warranty issues.
* **Create Service Tickets:** Document service requests accurately and create service tickets for screen and screen door services.
* **Schedule Labor:** Coordinate and schedule labor for service requests, ensuring timely and efficient service delivery.
* **Communicate with Builders:** Maintain regular communication with builders to:
* Confirm receipt of service requests.
* Inform them of scheduled service dates.
* Provide updates on the status of service requests and any changes to the schedule.
* **Customer Service:** Ensure courteous and professional interactions with all stakeholders, addressing any concerns or issues promptly and effectively.
* **Documentation:** Keep detailed records of all service requests, communications, and actions taken.

**Qualifications**:

* Excellent communication and interpersonal skills.
* Strong organizational and multitasking abilities.
* Ability to work independently and as part of a team.
* Experience in customer service or a related field is preferred.
* Familiarity with the windows and doors industry is a plus

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Schedule:

* 8 hour shift
* Morning shift

Ability to Commute:

* Riverside, CA 92507 (Required)

Ability to Relocate:

* Riverside, CA 92507: Relocate before starting work (Required)

Work Location: In person

Account Representative- Schedule & Service

About This Job

Responsibilities:

Qualifications:

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Schedule:

Ability to Commute:

Ability to Relocate:

Work Location: In person

Similar Jobs

Trending Jobs

Electrical Engineer

Accounts Payable Clerk

Apprentice Lineman

Attorney

Apprentice Lineman I

Associate Attorney

Solar Electrician

Oil and Gas Land and Title Analyst - SAM Associate II

Sr. Polymer Scientist

Assistant General Manager, Navy Yard Electric Utility

Quality Engineer

contract landman

Finishing Helper Entry Level- Dayshift

Summer 2025 Student Intern - IT

Service Manager

Senior Landman

Service Manager

2025 Summer Internship - Engineering

Lineworker Apprentice I

Assembler/Production