Account Manager

W.E. Lott Company

, a fast-growing importer and distributor of forgings and castings, is seeking a full-time

Account Manager

for our

Bucyrus office

. This position is crucial in supporting customer relationship management within our supply chain. The ideal candidate will be detail-oriented, have knowledge of finances, extensive experience in manufacturing purchasing and the ability to manage multiple tasks effectively.

Account Management Responsibilities

- Customer Relations

: Serve as the first line of contact for customer inquiries, addressing questions related to orders, shipments, product availability, and pricing.

- Supplier Relationship Development

: Build and maintain long-term, professional relationships with suppliers, focusing on communication and efficient order fulfillment. Visit customers to further develop relationships.

- Production & Inventory Coordination

: Collaborate with the sales team to forecast customer needs and set production schedules accordingly. Create customer picklists for warehouse shipments. Manage and reconcile inventory levels.

- New Product Approvals

: Coordinate the approval process for new parts, ensuring proper documentation is obtained and tracked throughout the approval process.

- Sales Support

: Assist sales representatives in identifying opportunities for new business and ensuring customer orders are processed efficiently.

Required Skills and Experience:

- Software Skills

: Strong knowledge of purchasing, and invoicing. Proficiency with

Sage50

or similar accounting software.

- Customer Service & Communication

: Excellent communication skills to effectively manage inquiries and issues related to billing, pricing, and products.

- Detail-Oriented & Organized

: Strong organizational skills, attention to detail, and ability to prioritize and follow up on multiple tasks.

- Microsoft Office Proficiency

: Expertise in

Microsoft Excel

for inventory management, and forecasting.

- Inventory & Cost Management

: Experience in managing inventory levels, understanding cost structures, and ensuring financial accuracy in supply chain processes.

- Manufacturing Experience

(preferred): Familiarity with the manufacturing industry and how financial and customer processes intersect with production schedules.

Ideal Candidate:

- Self-motivated, goal-oriented, and able to thrive in a fast-paced, dynamic environment.

- Able to maintain long-term relationships with both customers and suppliers while ensuring the accuracy of financial processes.

- A stable work history with the ability to multitask and manage various aspects of the role efficiently.

Benefits:

- Competitive salary and bonuses.

- Health insurance, life insurance, and 401(k) with company matching.

- Paid time off and paid lunches.