(Sr.) Product Analyst I (II)

Flexible Work Arrangement: Remote

The (Sr.) Product Analyst role reports to the Manager of the Outage Analysis Technologies (OAT) department which provides development and support around several key tools used across the activities of the Outage Analysis Technologies (OAT) Department, for OAT's peer departments [Generation (GEN), Transmission Services (TSD), Transmission Operations (TOD)] within the Operations Planning subdivision, and/or for OAT's customers across PJM and its member companies. In support of these tools, this position will provide manual and automated testing support for existing functionalities as well as ongoing enhancements to software tools to ensure that deliverables are of high quality and made in a timely manner.

The (Sr.) Product Analyst role can vary across the following OAT tools, however their primary focus will be around testing support with respect to the eDART/Dart tool:* eDART/Dart – outage management tool covering the lifecycle, maintenance and management of equipment as it is introduced into the PJM model up until it exits the PJM model

The (Sr.) Product Analyst works in cross-divisional application-focused teams across these products. In addition to user acceptance testing (UAT) efforts, other activities/opportunities may include project management, functional requirement development, training, documentation and product support. The (Sr.) Product Analyst's primary team will include the Project Manager, Lead Architect, ITS Product Lead, fellow business/product analyst(s), area subject matter experts and development team members.

Essential Functions:* Create data and documentation to support test cases and scenarios

Characteristics & Qualifications:

Required:* Bachelor's Degree in Computer Science, Information Systems, Information Technology or equivalent work experience

Preferred:* At least 4 years of experience in Agile methodology