Position Summary:
This Turbine Deck Sales Engineer role requires extensive knowledge of STAR products and services to ensure customers' needs are met. Regular and frequent travel, approximately 30%, will be required to installation sites to gain knowledge of OEM products. The primary technical resource for the field sales force, this role involves actively driving and managing the technology evaluation stage of the sales process. Working in conjunction with the inside sales team, the Sales Engineer will articulate technology and product positioning, identify all technical issues of assigned accounts, and assure complete customer satisfaction through all stages of the sales process. Establishing and maintaining strong relationships throughout the sales cycle is essential.
Essential Duties and Responsibilities
Functional
•Travel to support ongoing jobs during outage season and in a business development capacity outside of outage season
•Manage and interpret Customer’s needs and provide solutions on an on-call basis
•Persuade Customer that a product or service will best satisfy their needs
•Perform cost estimates and proposals, as needed
•Offer after-sales support services
•Administrating Customer accounts and maintaining customer database
•Prepare reports for sales follow-up
•Help to achieve company sales targets and goals
•Coordinate sales efforts with third party rep network
•Perform technical presentations to customers and at industry conferences
•Provide pre-sales technical coordination with inside sales team as part of proposal development
•After job award, be the liaison between customers and engineering
•Provide training and produce support material for the third party manufacturer’s rep network
•Candidate would ideally be officed out of Marion, Ohio but remote option is available for the right individual.
Leadership
•Accountable for results realizing a sense of urgency around business imperatives and convincing others of that urgency.
•Practices effective continuous process improvement techniques by eliminating non-value added activities
•Stays focused on work activities and works through distractions.
•Actively participates in performance feedback and coaching processes.
•Routine duties are performed with minimal supervision and standard practices or procedures are followed to proceed alone at routine work; occasional check of work while in progress; work is reviewed upon completion.
Interpersonal
•Collaboration and Teamwork: Building strong relationships and partnerships across the company to leverage ideas, capabilities, and processes, as well as Customers and other on-site third-party contractors. Unify internal constituents around a common vision and goals, and teaming with others for enhanced outcomes.
•Works positively with team members as well as Customers and other on-site third-party contractors, in order to continuously improve the business.
Business
•Customer and Partner Focus: Comprehending the needs and requirements of customers or business partners in order to bring strategic value to them. Promoting customer needs as the key driver for business goals and initiatives.
•Ensures thorough familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws
Educational Requirements
•A bachelor’s degree, preferably in engineering, is required.
Experience Requirements
•Experience in the gas and/or steam turbine industry is required
•Five or more years of experience in field service or sales management is preferred.
•High business acumen with a fundamental understanding of how to successfully grow sales of manufacturing business is required.
•Track record of creating positive, inclusive, and engaging company cultures
Physical Requirements
•Must be able to lift and manipulate 25lbs on an occasional basis.
•Must be able to sit or stand for long periods of time.
•Must be able to frequently bend, stoop.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
full timeOhio, United States5 days ago
$79,800-$152,766Minneapolis, MN20 days ago
