Remote

Hybrid

Product Support Engineer- Renewables

Preformed Line Products

Mayfield Village, OH9 days ago

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Preformed Line Products

Product Support Engineer- Renewables

Mayfield Village, OH

On-site

Oil and Gas

About This Job

We are seeking a Product Support Engineer who will be responsible for matters related to new product development and technical support for new and existing product lines, both domestically and world-wide.

Essential Functions:

•

Provide technical support to customers, sales network, customer service personnel and international subsidiaries.

•

Initiate new project requests.

•

Work with sales network and end users to investigate material usage and industry pricing to enhance the success of new product development.

•

Monitor progress on new product development, and work with Engineers on existing products to make changes necessary to meet changing requirements of customer or industry standards.

•

Work with engineering to write and release industry focused seminar papers based on laboratory and field research.

•

Analyze and resolve product malfunctions and complaints.

•

Visit customer locations to provide product training.

•

Travel when required with sales network personnel in support of sales efforts and to identify new opportunities.

•

Provide some project management oversight to solar and EV projects underway.

Travel Requirements:

•

Travel when required with sales network personnel in support of sales efforts and to identify new opportunities (10-20%)

Qualifications and Requirements:

•

Bachelor’s degree in mechanical or electrical engineering

•

2+ years of experience in the markets PLP serves or with the products PLP uses.

•

Good verbal and written skills as the position deals with both internal employees and customers.