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MLGW is an equal opportunity employer and does not discriminate because of race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, protected veteran status, or any other status protected by law. No information obtained in this application is intended to be used for such discrimination.
Security Dispatcher will dispatch Security Officers or service agencies, as appropriate and monitor radios, alarms, and outside cameras via the CCTV system during their assigned shift. ESSENTIAL FUNCTIONS: Determine emergency versus routine calls and dispatch/notify Security Officers, or appropriate service agencies of activities requiring their presence. Answer and prioritize internal/external security calls. Maintain daily activity log by tracking/documenting assignments, incidents, suspicious alerts, actions taken, and outcome. Prepare and submit reports, as required. Maintain communication with co-workers and service agencies. Ensure compliance with NERC requirements, as well as MLGW policies and procedures. Operate a Division vehicle and utilization of radios/surveillance equipment, computer hardware equipment, and software applications. Perform other duties as directed.
A valid driver's license from state of residence.
High school diploma or General Education Development (G.E.D.) is required.
2 years of security dispatch experience is required.
Must successfully complete appropriate NERC Certification Exam within 6 months of entering job. Must successfully complete NIMS Training within one
year of entering job. Must have an occupationally significant combination of job knowledge; leadership ability; proven analytical, problem solving and decision-making abilities; customer relations skills; resource management skills; integrity; oral/written communications skills; and ability to work as a team and promote safe work practices. Physical Demands: Requires sedentary work involving standing or walking for brief periods, exerting up to 10 pounds of force on a regular basis; and some dexterity in operating office equipment.
THIS LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY.
Work Locations: CH01 Choctaw 1180 Tupelo Street Memphis 38108-2423
Organization: 0361110 Security Automation and Operations Center
Job Posting: Sep 3, 2025, 2:57:35 PM