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Vacuum Technology Inc. is a leading laboratory equipment manufacturer dedicated to developing innovative solutions for clients worldwide.
- Do you enjoy traveling?
- Are you hands-on and detail-oriented?
- Do you like solving problems and troubleshooting equipment?
- Are you organized, adaptable, and enjoy working with people?
We are looking for a Field Service Technician with mechanical and electrical experience to join our team. This role involves onsite installations, commissioning, training, maintenance, troubleshooting, and service calls, among other responsibilities. We are seeking a motivated professional who is eager to grow with the company.
- Perform onsite installation, commissioning, and training
- Diagnose, repair, and troubleshoot electro-mechanical equipment while providing excellent customer service
- Coordinate with customers to schedule installations, startups, and commissioning
- Document and manage Field Service work orders
- Communicate with our engineering team in China
- Work with current and prospective customers to enhance their experience
- Assist the sales team as needed
- Perform other duties as required
- Hands-on mechanical and electrical assembly & operation experience
- Ability to read and interpret schematics, blueprints, and technical documentation
- Strong communication skills, confident in training users onsite, over the phone, and via email
- Willingness to travel domestically within the USA (up to 50%)
- Fluency in both Mandarin and English
- Location: Woburn, MA
- Job Type: Full-time
- Compensation: $25–$28 per hour
- Benefits:
- Health, Dental, and Vision Insurance
- Retirement Plan
- Short-Term Disability
- Relocation Assistance
- Paid Time Off
- Performance Bonuses
If you're looking for a dynamic role with opportunities for growth, we’d love to hear from you!
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
- Woburn, MA 01801: Relocate before starting work (Required)