SUMMARY:

The Technical Engineering Specialist will serve as a technical authority and trusted advisor, providing expertise on product performance, application development, and technical solutions for our specialty chemical portfolio. This role bridges R&D, customers, and business units to drive application innovation, resolve technical challenges, and support product adoption across targeted markets. The role will focus on delivering value-added solutions to customers while ensuring our products meet or exceed performance expectations in end-use applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Technical Expertise and Application Support

- Provide deep technical understanding of product chemistry, application methods, and performance in real-world conditions.

- Act as the go-to expert for troubleshooting technical challenges in product applications and customer operations.

- Participate in application testing, performance evaluations, and lab-to-field validations to support customer trials.

- Collaborate with R&D and analytical teams to develop and optimize products for targeted applications.

2. Customer Engagement and Collaboration

- Engage with customers to understand application requirements, operational challenges, and unmet needs.

- Provide hands-on technical support for product trials, implementation, and troubleshooting.

- Present technical findings, performance data, and solutions to customers in a clear and impactful manner.

3. Product and Application Development

- Identify opportunities for new product development or application enhancements based on market needs and customer feedback.

- Develop and document application guidelines, best practices, and technical literature to support product adoption.

- Work with cross-functional teams (R&D, Product Management, Sales) to align technical solutions with business strategies.

4. Market and Industry Knowledge

- Stay current with industry trends, emerging technologies, and competitor activities within targeted applications.

- Develop and share insights into market requirements, regulatory considerations, and customer preferences.

- Contribute to thought leadership initiatives, including technical papers, presentations, and industry conferences.

5. Training and Mentoring

- Provide technical training for internal teams (Sales, Product Line Management) and customers on product applications and performance.

- Mentor junior technical staff in application development and problem-solving methodologies.

METRICS FOR SUCESS:

- Participation in Customer Meetings

- Facilitate monthly calls with Tech Services and Strategic Account Executives to identify gaps and needs in Product Technology offerings

o Work with the Product Technology functional group in the development and implementation of new products

- Work with Marketing to develop at least 4 Case Studies

- Give a training in the Account Manager Training Program

- Give more than 4 customer trainings

- Participate in at least 2 industry events

- Initiate at least one JIP with a client

REQUIRED SKILLS, EDUCATION & KNOWLEDGE:

- Bachelor’s Degree in Chemistry, Chemical Engineering, or related field (required).

- Strong technical expertise in chemical product development and application.

- Excellent problem-solving and troubleshooting abilities.

- Clear, effective communication with technical and non-technical audiences.

- Customer-focused with strong collaboration and relationship-building skills.

- Ability to manage multiple projects and deliver presentations/training.

- Familiarity with specialty chemicals and industrial applications.

- Understanding of market trends, regulatory requirements, and customer needs.

- Experience in field trials, performance testing, and developing technical documentation.

PRE-EMPLOYMENT REQUIREMENTS

- Must complete and pass all required pre-employment screenings.

This description reflects management’s assignment of essential functions, it does not exclude or restrict the tasks that may be assigned or re-assigned. This job description is subject to change at any time.