Overview

Data Quality Manager – Utility Operations with experience in QA/QC to support our GIS, Field Services, and client-facing teams. Candidates with prior hands-on experience or employment with utility mapping preferred. This role plays a critical part in supporting utility software systems used by internal staff and clients.

While the primary focus is on utility system support, this position will also contribute to day-to-day GIS production tasks, including mapping, data editing, and support for a variety of utility projects.

This is a terrific opportunity for someone who understands how utility systems integrate with GIS, enjoys providing support across multiple teams, and is open to participating in field work when needed.

Key Responsibilities

Utility System Support:

- Provide support for utility GIS/staking platforms.

- Assist with configuration, data conversion, data entry, and system troubleshooting.

- Help maintain alignment between staking data and GIS datasets.

- Support internal and client users with mapping, staking, and data-related issues.

GIS & Data Management:

- Assist with ongoing GIS production work including mapping, QA/QC, and spatial analysis.

- Support company-wide GIS tasks as needed.

- Maintain and update utility-related datasets such as electric, telecom, gas, and water systems.

- Lead the Damage Prevention GIS team to coordinate updates and ensure spatial accuracy.

Cross-Team Support & Training:

- Assist in onboarding and training GIS and field staff on workflows.

- Help field and GIS staff troubleshoot common software or data issues.

- Contribute to internal documentation and improvement of processes involving utility software.

Required:

- Associate’s or bachelor’s degree in GIS, Surveying, Engineering Technology, or related field or equivalent experience.

- Experience working with GIS software and Utility mapping platforms.

- Familiarity with utility GIS platforms.

- Strong working knowledge of ArcGIS Pro, ArcGIS Online, and standard GIS workflows.

- Ability to support both technical GIS tasks and utility system needs.

- Effective communicator with experience supporting, managing internal teams and end users.

Preferred

- Experience with data conversion or integration between GIS and utility systems.

- Understanding of electric, gas, fiber, and other utility environments.

- Familiarity with scripting tools (e.g., Python, SQL) for data processing or automation.

What We Are Looking For

- A GIS professional with solid utility system experience.

- Someone who can balance support-focused tasks with hands-on GIS work.

- A dependable, detail-oriented contributor who can work across teams.

- Long-term team member who wants to help grow the company’s utility GIS capabilities and is open to field involvement.