Beaver Biodiesel is in growth mode and currently seeking a Customer Service Specialist to join our fast-growing team!

Responsibilities

- Answering inbound customer service requests via phone

- Assisting customers with pickups, general inquiries

- Escalating calls needing more attention

- Providing prompt, courteous, and efficient routing where necessary

Qualifications

- Bachelors Degree required

- Minimum two years of customer success/customer retention experience required

- Mastery level written and spoken communication, through use of word-processing programs, creating spreadsheets, writing email, and speaking on the phone

- Reliable, hard working, and motivated

- Bilingual is a plus

This is an onsite role. Our offices are located at 245 Lottridge St. L8L 6W1.

The hours for this position are 7:00 am - 4:00 pm

Salary: $25/hour

Who we are:

Beaver Biodiesel Inc. is a Hamilton based Canadian owned company. We are a growing company that collects and recycles used cooking oil. Ownership has over 19 years of experience in the industry.

Job Type: Full-time

Pay: From $25.00 per hour

Education:

- Bachelor's Degree (required)

Experience:

- Customer service: 2 years (required)

Work Location: In person