Who we are looking for:

We are looking for someone who has an “all hands on deck” mentality - willing to step in and get done whatever might need doing. This person should be organized, a positive mindset, and great problem-solving skills. The ability to think critically is a must. Experience working in jewelry or luxury goods is a plus.

- Ability to comfortably interact with customers, whether by phone, email, or in person

- Good command of English both oral and written and customer service skills

- Computer savvy and a quick learner

- Great attention to detail is Required

- Excellent knowledge of MS Word, Excel, and Outlook

- Ability to work with limited supervision

- Must be great in mathematics

- Excellent organization and time management skills are highly important

- CAD design experience is helpful but training will be provided

- Teamwork and ability to get along with others

- Conversational Spanish is a plus

- Bachelor degree preferred

Core Responsibilities:

Administrative and General Support: This can be a broad category, but it is essential for the overall function of the business. Tasks may include:

- Assisting with day-to-day office tasks, such as organization and tidiness.

- Providing support to other team members and departments (e.g., sales, production).

- Data entry and maintaining records related to production, inventory, and orders.

Order Management and Fulfillment: This involves the administrative side of getting orders to customers. Key tasks include:

- Managing and organizing the production schedule to ensure orders are fulfilled on time.

- Placing and expediting orders, keeping track, and delivering to work stations.

- Communicating with clients about orders and their progress.

- Identify defects, damages, and inconsistencies in finished products

- Provide feedback to production team regarding quality control concerns

Job Type: Full-time

Pay: $25.00 per hour

Expected hours: 40 per week

Work Location: In person