DELIVERY DISPATCH COORDINATOR
Conway, NH – Full Time
About our energy
Family owned and operated for more than 90 years, Eastern is a full-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a platinum level status for Veteran friendly employers. We’ve been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you’re part of a supportive and family focused culture.
Why choose Eastern?
•Extensive benefits including 100% paid insurance options
•Employee & family fuel discounts for your home
•State of the art Training Center
•3.5 Weeks paid time off + 7 paid holidays
•Veteran’s Day paid holiday for active military and veterans
•Complimentary coffee, snacks, and Thanksgiving turkey
•Shortened summer hours – full pay, shorter days
•Wellness reimbursement (gym, exercise classes, and more)
•Additional voluntary benefits
About this opportunity
This position is responsible for efficiently providing solutions to customer questions, concerns, and inquiries through a positive and respectful dialogue. Ability to multi-task and effectively manage administrative responsibilities is essential. This position also provides support through various means to the Operations Manager.
What your role will look like
•Interact with customers and co-workers in a respectful and courteous manner and maintain confidentiality of all customer information.
•Accurately and routinely process route changes and maintain ORS.
•Assist Delivery Manager with the following:
+ Daily deployment of work force.
+ Dispatching of Customer accounts.
+ Organization of daily deliveries while maximizing available resources.
+ Utilize JDE and ORS systems to fulfill customer requirements.
+ Compilation of delivery reports and research results.
+ Accurately record weekly timecards.
What you’ll bring to this role
•Education: High School Diploma or GED equivalent
•Ability to operate a multi-line/function telephone.
•Demonstrated ability to proficiently navigate through application software programs to provide optimum customer service.
•Demonstrated ability to read and write English and perform basic math skills.
•Demonstrated ability to multi-task.
•Reliability and good customer service skills.
•Demonstrated ability to process route changes.
Apply now to heat up your career at Eastern!