Remote

Hybrid

IT Support Technician

Quality Oil Company LLC

full time

Winston-Salem, NC16 days ago

IT Support Specialist

FHG, Inc.

full time

$49,920

Charlotte, NC6 days ago

Maintenance Technician

American Chrome & Chemicals

full time

$62,400-$68,640

Castle Hayne, NC6 days ago

Maintenance Technician

Triple-S Steel

Full time

Statesville, NC21 days ago

Manufacturing Technician

Azuria Water Solutions

Full time

$31,200-$31,200

Wallace, NC22 days ago

Industrial Maintenance Technician

Arthur Services, Inc.

full time

$41,600-$62,400

Dallas, NC14 days ago

Help Desk Technician

Randolph Electric Membership Corporation

full time

Asheboro, NC1 day ago

Help Desk Technician

Randolph Electric Membership Corp

full time

Asheboro, NC2 days ago

Utility Technician

Westinghouse Electric Company, LLC

New Hill, NC26 days ago

Technician A

Waste Pro

Concord, NC27 days ago

Maintenance Shift Technician

American Chrome & Chemicals

full time

$62,400-$68,640

Castle Hayne, NC13 days ago

Part-time Maintenance Technician

CAMS

part time

$41,600-$41,600

Kure Beach, NC13 days ago

Engineering Technician I

Booth & Associates

full time

Raleigh, NC23 days ago

IT Support Specialist Intern

Greenville Utilities

part time

$31,200-$31,200

Greenville, NC8 days ago

Inventory Control Technician I

PowerSecure Inc.

Full time

Durham, NC23 days ago

Inventory Control Technician I

Southern Company

Durham, NC23 days ago

Facilities Controls Technician

Greenville Utilities

$56,201-$87,089

Greenville, NC28 days ago

HVAC Service Technician

J's HVAC Unlimited

full time

$72,800

Mount Airy, NC9 days ago

Instrumentation Technician

Virginia Metal Yreating

full time

Raleigh, NC12 days ago

Gas Systems Technician I (Construction and Service)

Greenville Utilities

$43,950-$68,140

Greenville, NC15 days ago

Quality Oil Company LLC

IT Support Technician

Winston-Salem, NC

full time

On-site

Oil and Gas

About This Job

IT Support Technician – Retail

Job Description

IT Support Technicians assist company Retail personnel with the operation/repair of Verifone Point of Sale (POS) systems, Gilbarco Veeder-Root fuel communications, and other Retail site computer and technical equipment.

Provide technical assistance by installing, configuring, testing, and upgrading software and hardware, networks and related Retail application operations.

Manage reactive and proactive based work through a ticketing system and communicate through phone, email or face-to-face. This will include visiting/traveling to local and regional remote site locations throughout North Carolina frequently.

Maintain records of customer transactions through a ticketing system and processes/procedures via a team data repository.

IT Support Technicians collaborate with other IT members (system administrators, developers, analysts, managed service providers, etc.) and Business leaders to develop and implement IT operations and support strategies.

Responsibilities:

•

Talk to Retail personnel over the phone, face-to-face or via email to provide solutions to technical problems

•

May be dispatched to one or more sites during a workday/week. May also include overnight stays on occasion.

•

Part of 24X7 on-call rotation with other IT support team members.

•

Perform diagnostic tests and troubleshooting to identify issues

•

Develop, implement and maintain technical procedures effective in quickly addressing customers’ problems to minimize downtime

•

Educate Retail personnel on procedures for resolving or preventing recurrence of a technical problem

•

Act as liaison between the IT organization and the company’s Retail business units

•

Explain and provide IT solutions to Retail personnel in non-technical and comprehensible terms

•

Operate and work with equipment such as Retail POS, telecommunications hardware and software, end-user devices (laptops, phones, tablets), printers, scanners, etc.

Requirements

•

Moderate knowledge of PC support and Corporate Software installations (MS Office, web browsers, connectivity clients, VPN, etc.)

•

Moderate knowledge of current networking fundamentals (TCP/IP, network layers, Ethernet), wired/wireless networking (routers, switches, firewalls, access points) and working with CAT 5/6 cabling and cable management installations

•

Must be able to lift and carry up to 25lbs. Must be able to stand, sit, stoop, bend, twist, and reach frequently.

•

Valid driver’s license and Department of Motor Vehicles Report

•

Must have and maintain a valid driver’s license and meet the required criteria for driving a company vehicle

Job Type: Full-time

Expected hours: 40 per week

Benefits:

•

401(k)

•

401(k) matching

•

Dental insurance

•

Health insurance

•

Paid time off

•

Vision insurance

Schedule:

•

8 hour shift

•

Monday to Friday

•

On call

IT Support Technician

IT Support Specialist

Maintenance Technician

Maintenance Technician

Manufacturing Technician

Industrial Maintenance Technician

Help Desk Technician

Help Desk Technician

Utility Technician

Technician A

Maintenance Shift Technician

Part-time Maintenance Technician

Engineering Technician I

IT Support Specialist Intern

Inventory Control Technician I

Inventory Control Technician I

Facilities Controls Technician

HVAC Service Technician

Instrumentation Technician

Gas Systems Technician I (Construction and Service)

IT Support Technician

About This Job

IT Support Technician – Retail

Job Description

Responsibilities:

Requirements

Job Type: Full-time

Expected hours: 40 per week

Benefits:

Schedule:

Work Location: On the road