Job Description and Requirements:

This position's core focus is to support sales representatives and reseller partners. Position requires sales experience - call center experience a plus. Excellent customer support.

Job Responsibilities

- Support reseller partners

- Generate new sales leads through market research and cold calling

- Generate quotes and process orders as a result of direct customer calls and requests made by reseller partners

- Support outside sales in generating new sales within their territory

- Maintain sales call funnel (via CRM) per sales region as assigned

- Support existing customers

- Maintain complete knowledge of all ECOM products and services, our target industries (customers, trends, etc.) and competitors

- Provides basic customer support by telephone, and run periodic sales & customer reports to enhance sales efforts

Job Requirements :

- Must possess strong initiative and be comfortable working in a fast paced work environment

- Works well in a team and small company environment

- High level communication skills, both oral and written

- Multitasking

- Provide high level of customer support

- Maintain open communication channels between internal departments and reseller partners

- High level of accuracy

- Focus on building relationships with existing and new customers

- Knowledge of Microsoft Office products

- Call center experience a plus

Job Type: Full-time

Pay: $42,000.00 - $49,000.00 per year

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Retirement plan

Work Location: In person