Company Overview
At Propane Ninja, we are a family-oriented company dedicated to providing exceptional propane delivery services. Our mission is to ensure our customers' businesses thrive through fast, flexible, and frequent service. With a focus on innovation and quality, we are transforming the propane industry by leveraging technology to enhance customer satisfaction.
Summary
We are seeking a reliable and detail-oriented Customer Support / Office Administrator to join our dynamic team at Propane Ninja. In this role, you will be pivotal in supporting our operations and ensuring seamless communication with clients. Your contributions will directly impact our mission of delivering high-quality propane services while maintaining strong customer relationships. This position is ideal for someone who enjoys helping people and is comfortable with a variety of administrative tasks.
Responsibilities
•Answer and route incoming customer calls professionally and efficiently
•Assist with onboarding new customers, including account setup and initial service coordination
•Respond to customer inquiries via phone and email in a timely and helpful manner
•Maintain and update customer records and documentation
•Support internal teams with various administrative duties such as data entry, file management, and scheduling
•Monitor and track service tickets or delivery requests as needed
•Assist in preparing reports and other documents for internal use
Requirements
•Proven experience in an administrative role or similar position.
•Strong communication skills, both verbal and written.
•Ability to provide excellent client services with a customer-centric approach.
•Proficiency in computer applications and data management systems.
•Multilingual or bilingual abilities are a plus but not required.
•Detail-oriented with strong organizational and time management abilities
•Able to work independently and as part of a team
If you're ready to join a company that values innovation and customer satisfaction, apply now to become part of the Propane Ninja family!
Job Type: Full-time
Pay: $41,000.00 - $45,750.00 per year
Benefits:
•Professional development assistance
Shift:
Ability to Commute:
•Plant City, FL 33566 (Required)
Ability to Relocate:
•Plant City, FL 33566: Relocate before starting work (Preferred)
Work Location: In person
Plant City, FL
Full time
$41,000-$45,750