Customer Service & Data Entry Representative
Hancock, ME
full time
$49,920About This Job
Customer Service & Data Entry Representative
Join Our Family at No Frills Oil: Going the Extra Mile Since 1980!
No Frills Oil, a trusted, family-owned energy provider in Hancock, ME, is celebrating over 45 years of dedicated service to our community. We are looking for a friendly, detail-oriented, and enthusiastic Customer Service & Data Entry Representative to be the welcoming voice and efficient backbone of our office team.
If you thrive in a positive environment and love helping people, we want you to join us!
Key Responsibilities:
As our Customer Service & Data Entry Representative, you will play a vital role in our daily operations, ensuring smooth communication and accurate record-keeping.
- Answer incoming phone calls with a positive and friendly demeanor.
- Accurately take heating oil and propane delivery orders from customers.
- Effectively dispatch delivery orders to our drivers.
- Assist customers with payment inquiries and process transactions.
- Perform timely and accurate data entry for invoices and customer payments into our software system.
- Maintain organized customer records and files.
- Collaborate effectively with drivers, service technicians, and other office staff.
Qualifications & Requirements:
- Proven experience in a customer service or data entry role is highly preferred.
- Excellent verbal and written communication skills.
- Strong attention to detail and accuracy in data entry.
- Proficiency with computer systems and basic office software.
- Ability to work effectively both independently and as part of a team.
- A positive, friendly, and helpful attitude is a must!
- Ability to multitask in a busy office environment.
Qualifications & Requirements:
- Experience in a customer service or data entry role is highly preferred.
- Excellent verbal and written communication skills.
- Strong attention to detail and accuracy in data entry.
- Proficiency with computer systems and basic office software.
- Ability to work effectively both independently and as part of a team.
- A positive, friendly, and helpful attitude is a must!
- Ability to multitask in a busy office environment.