Inside Sale Representative
Tickfaw, LA
Full time
$35,360-$41,600About This Job
Titan Utility Services is seeking a Full-Time Inside Sales Representative.
This position plays a key role in supporting our customers, preparing accurate quotes, and actively driving sales through follow-up and outreach. The ideal candidate is detail-oriented, confident communicating with customers, and proactive in helping us grow our presence across the electrical utility industry.
- Prepare and submit accurate quotes for tools, PPE, and safety products
- Follow up on open quotes with customers to answer questions and close sales
- Reach out to existing customers regularly to ask if they need support, product info, or assistance with upcoming projects
- Promote current deals, specials, or product lines through email outreach, phone calls, and flyers
- Send out promotional materials, new product announcements, and monthly specials to key accounts
- Maintain and update customer contact lists and call logs
- Support outside sales reps by identifying opportunities, gathering intel, and helping coordinate follow-up
- Build strong relationships with purchasing agents, warehouse managers, and field crews
- Double-check outgoing orders for accuracy against quotes
- Document and report discrepancies or issues with orders
- Help maintain consistency and clarity across all quotes and order confirmations
- Keep sales templates, pricing sheets, and product info current and organized
-Assist with creating and sending marketing emails, seasonal promotions, or product spotlights
- Help coordinate customer-specific pricing files and quote history
- Contribute ideas for improving the customer experience and increasing quote conversion rates
REQUIREMENTS:
- High School Diploma or GED
- 2+ years of experience in inside sales, customer service, or quoting (B2B preferred)
- Excellent communication and follow-up skills — both written and verbal
-Strong attention to detail and organizational skills
- Comfortable making outbound calls and engaging with repeat customers
- Familiar with Microsoft Excel; able to quickly learn quoting tools or ERP software
- Experience in the electrical utility or safety industry is a plus, but not required