Manager/Dispatch

Job Description

The Manager/Dispatch is responsible for managing the staff and daily operations of the Phoenix or Las Vegas Dispatch function. This position reports to the Senior Manager/Dispatch and will be physically located at the Dispatch function opposite of the Senior Manager/Dispatch (i.e., either Las Vegas or Phoenix). The incumbent will assist with ensuring Dispatch emergency response activities are achieved through high levels of customer satisfaction, quality, productivity, and safety standards while ensuring compliance with Company policies, procedures, and all federal/state regulations. This position demonstrates a commitment to excellence through continuous staff development that enhances employee engagement, customer service, innovation, productivity, and morale.

POSITION DIMENSIONS

Reporting directly to this position are up to four supervisory employees located at the same physical location as the incumbent. The incumbent is not directly responsible for a budget. The incumbent must be able to influence Dispatch employees and operating division personnel. The incumbent also frequently exchanges information with Manager-level employees outside of Dispatch and infrequently exchanges information with senior management and government officials.

Qualifications

There are clear precedents and practices that the incumbent uses as guidelines to determine how this job is performed. This position requires five to eight years of relevant work experience.

A bachelor’s degree from an accredited university is preferred.

Essential Job Responsibilities

SALARY DETAILS

Las Vegas: $92,000 - $138,000

At Southwest Gas, attracting the best talent is key to our strategy and success as a company. We use flexibility to develop competitive compensation offers to ensure we are able to hire the best candidates. The quoted salary range represents the minimum and maximum of the pay range for the position. It is provided as a good faith estimate as to what our ideal candidates are likely to expect, as we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills and other factors that may prove relevant during the interview and selection process.

About Us

Our History

Southwest Gas Corporation was founded in 1931 and is a subsidiary of Southwest Gas Holdings Inc . We provide natural gas service to Arizona, Nevada, and portions of California. Our communities, and the more than 2 million customers we serve, are the reasons why we've been heating things up for decades. So, whether you’re enjoying a backyard barbeque with friends, getting cozy indoors during the winter, or preparing an epicurean delight in your new restaurant, Southwest Gas is here to support your comfort and your lifestyle.

Southwest Gas is an equal opportunity employer, disability/veteran.