Puget Sound Energy

Project Manager I - Customer & System Projects

LocationKent, WA

About This Job

Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.


PSE's Customer & System Projects team is looking for qualified candidates to fill an open Project Manager I - Customer & System Projects position!


Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.


Job Description

The Project Manager Position I directs and manages the processes and activities of projects of limited scope. Project development may be guided with the assistance of the senior department staff. With guidance of PM or Senior PM, manages and executes projects with a clearly defined scope of work, which may involve multiple internal customers or departments, as well as external customers. Under the guidance of a PM or Senior PM, assists in coordination and communication tasks with other departments such as Engineering, Real Estate, Environmental, Permitting, System Planning, and Energy Resources. May draft simple contracts, monitor contracts and contractors.

Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.

Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.

This job is considered “safety sensitive” as defined in RCW 49.44.240 and is subject to pre-employment drug screening that includes screening for the presence of marijuana and marijuana metabolites.


Job Responsibilities


Customer Service and Relationship Management

Communicate and manage the customer relationship as the primary point of contact.

With guidance of PM or Senior PM, accurately identify customer needs, set reasonable expectations, identify potential issues and share alternatives.
Facilitate execution of service agreements and ensure customer understands associated costs, requirements and payment processes.
With guidance of PM or Senior PM, perform effective upfront project planning and advocacy of PSE’s operational objectives to minimize costs and change orders, identify risks, and maximize efficiency through negotiation and conflict resolution.


Field Assessment and Design

Perform assessment of project site and requirements for service (gas and/or electric), which may include basic design work.
Ensure compliance with codes, standards, and design, operation, and maintenance requirements.
Identify the steps and processes required by the projects to include equipment, material, permitting and facility siting as necessary.
Ensure job progress and milestones are tracked in SAP systems and any appropriate notes are entered.
Independently develop a cost based estimate for the project proposal.


Project Coordination and Management

Projects may involve new construction, upgrades, uprates and modifications of the electric and gas distribution systems involving a limited degree of complexity.
Collaborate with Service Provider to coordinate construction schedules and obtain appropriate resources.
Communicate with Service Provider and customer regarding risks and delays to the schedule.
Interact with customers, multiple agencies, and private sector businesses regarding project impacts.
Minimum Qualifications

Bachelor’s Degree or equivalent combination of education and/or work experience.

At least two years relevant work experience.
Demonstrated strong written and verbal communications skills and ability to work as part of a team.
Basic knowledge and experience in scheduling, estimating, accounting and finance principles.
Customer-oriented, a positive, team-oriented and collaborative attitude, flexibility, an understanding of the business issues driving the need for the project, and solid work ethic are expected.
Desired Qualifications

Knowledge of Gas and Electric distribution systems.

Experience with SAP
Bachelor’s Degree in Engineering, Project Management or related discipline.
Experience managing small projects or programs.
Strong communication and presentation skills and techniques to bring about agreement between divergent points of view. Ability to write clear, concise and direct narrative and reports.
Strong analytical, problem-solving and conceptual skills for single of multiple technical areas.
Negotiating and critical thinking skills.
Knowledge of utility methods, techniques and procedures involved in budgeting, procurement and contract administration.
Advanced Project Management Training and Project Management or Construction Management Certification from an accredited institution (PMI or College).
Additional Information


At PSE we value and respect our employees and provide them opportunities to excel. We offer a competitive compensation and rewards package.


The pay range for this position is [[salaryMin]] - [[salaryMax]], and this position is eligible for annual goals based incentive bonuses.


PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page - Why Work For Us (pse.com).


Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.


Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.


Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at jobs@pse.com or 425-462-3017.


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