Call Center Representative - Part-Time Temporary (NC, SC, IN, FL Virtual)

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Position Summary

More than a job – play an integral part of Duke Energy’s customer success and satisfaction as a call center representative.

Consider joining the Duke Energy team, where you’ll find a friendly work environment, and opportunities for growth and development.

A Part-Time Call Center Representative will assist customers through support channels, including phone, chat and/or email, to assist with payments, resolve billing and credit issues. This role requires professional customer service engagement and ensuring a high degree of customer satisfaction.

Please note: if selected, you will be contacted for a 30-45-minute mandatory video interview through Microsoft Teams. This video interview will be recorded and is required to proceed in the hiring process. Additionally, you will be required to be on-camera during the interview.

WE OFFER

Pay And Work Schedule

Target Start Date

Training Details

Responsibilities Include, But Not Limited To The Following

Required Qualifications

Desired Qualifications

WORKING CONDITIONS

WHAT TO EXPECT: STEPS IN DUKE ENERGY’S HIRING PROCESS

Travel Requirements

Relocation Assistance Provided (as applicable)

No

Represented/Union Position

No

Visa Sponsored Position

No

Posting Expiration Date

Tuesday, February 25, 2025

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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