Warehouse Associate Job Description

Overview:

Treepublic is a solar and energy storage company. We install solar and battery systems in the Los Angeles area and distribute clean energy equipment throughout the US and to many countries around the world. We are looking for a Warehouse Associate to assist with the following:

1) Providing materials from the Treepublic warehouse for scheduled installations, which require daily pickups starting in the early morning

2) Growing our online sales channels, particularly Amazon and our Shopify site, and meeting operational needs for these platforms

Warehouse Coordination:

- Tracks material needs for scheduled installations, prepares them accordingly, and loads them into company vehicles

- Organizes warehouse so that crews can find whatever they need efficiently

- Assists warehouse team with purchasing materials for a variety of solar, battery storage, and EV charger installations, and with researching pricing and vendors

Online Sales – Customer Service and E-commerce:

- Addresses any customer issues pertaining to orders as quickly as possible (sub-1 hr)

- Fields customer product inquiries and transfers any technical calls to the appropriate company specialist

- For larger orders, produces invoices and completes purchase transactions directly with client

- Coordinates shipping/logistics including standard carrier shipments and/or LTL freight for solar panel or heavy equipment orders

- Generates positive reviews and pre-empts any 4-star or less reviews by proactively preventing order issues

- Assigns UPC numbers to new products on Amazon and populates fields to create attractive product pages

- Stays updated on supplier stock levels on key products to prevent shipping delays

- Proposes and implements new growth strategies to increase revenues, gain market share, and spread awareness of our wonderfully curated, tried-and-tested energy efficiency, solar, and battery products

- Tracks performance metrics and KPIs

Requirements:

- Inventory experience

- Solar Experience or Component Knowledge

- Electrical components experience

- Highly motivated, customer service-driven candidate with acumen for sales and logistics

- Ability to lift equipment and move throughout a warehouse environment

- Freight and standard carrier shipment experience

- Superior attention to detail

- Ability to meet fast-paced deadlines

- Comfort with Google Workspace

- Willingness to learn new software

- Forklift Certification

Job Types: Full-time, Part-time

Pay: $22.00 - $32.00 per hour

Work Location: In person