ABOUT THE POSITION
The Clark County Water Reclamation District is seeking qualified candidates to apply for the Systems Technician I/II position.
This recruitment will be used to fill various vacancies in SCADA & Telemetry (OT) and ITS Service Facilitation (IT).
The positions will be primarily responsible for:
SCADA & Telemetry (Operational Technology):•Designing, configuring, testing, documenting, and maintaining local area and operational technology (OT) networks, including SCADA communication paths, ensuring high availability, integrity, and security of network services.
•Installing, maintaining, and troubleshooting OT systems and SCADA-adjacent computing environments, including servers, HMIs, field devices, workstations, terminals, and communication interfaces across LAN/WAN/serial mediums.
•Assisting in securing Operational Technology assets by applying cybersecurity best practices and configurations to Windows-based systems, embedded devices, and network infrastructure; supporting incident response, patching, and user access reviews.
•Providing daily hands-on support to end users including SCADA Analysts, Controls Technicians, Operators, Mechanics, and Engineers—ensuring timely resolution of technical issues across all OT platforms.
•Participating in system upgrades and lifecycle projects, including documentation, vendor coordination, deployment scheduling, and user acceptance testing for both hardware and software solutions in production and test environments.
•Maintaining detailed technical documentation including system topology, configuration baselines, installation guides, knowledgebase articles, and network/security diagrams.
ITS Service Facilitation:
•Providing frontline technical support to staff across the organization, resolving hardware, software, and connectivity issues via phone, remote tools, and in-person assistance across diverse environments including offices, workshops, and vehicles.
•Supporting onboarding and offboarding processes by provisioning and deactivating user accounts, assigning and recovering equipment, and managing access across systems such as Active Directory, Microsoft 365, Adobe, BlueBeam, and Autodesk.
•Maintaining accurate IT asset records in ServiceNow, overseeing the full device lifecycle — from procurement and deployment to reassignment, support, and retirement — ensuring asset data remains current and auditable.
•Documenting and managing all incidents and service requests in ServiceNow, ensuring accurate, complete, and timely updates throughout the resolution process; Contributing to operational efficiency by maintaining internal Knowledge Base articles and support documentation.
•Promoting endpoint security and compliance by applying organizational standards, assisting with Microsoft Defender for Endpoint, and collaborating with cybersecurity teams to remediate identified vulnerabilities.
•Utilizing strong critical thinking skills to analyze technical problems, reconciling conflicting information, and developing effective, well-reasoned solutions in fast-paced support scenarios.
Systems Technician I: $28.84 - $44.68 Hourly
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Systems Technician II: $31.11 - $48.25 Hourly
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This recruitment will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.
Human Resources reserves the right to call only the most qualified applicants to the selection process.
MINIMUM REQUIREMENTS
Education and Experience:
Systems Technician I - Equivalent to two (2) years of college level course work in computer science, information systems or a field related to the work AND two (2) years of full-time experience in installing and troubleshooting personal computer hardware and software.
Systems Technician II - In addition to the above, one (1) year of full-time experience in installing and troubleshooting personal computer and network hardware and software. Possession of a four-year degree in an appropriate field is desirable.
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application.
Licensing and Certification: Specified positions may require possession of a valid Nevada Class C Driver's License at time of appointment.
Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.
Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.
EXAMPLES OF DUTIES
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PHYSICAL DEMANDS
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$58,240-$99,840Las Vegas, NV8 days ago
Full time
