Job Title: Termite Service Manager
Location: Raleigh, NC
Required: Pest state license and prior pest management experience
About Us
Our team is a fast-growing pest and termite control provider committed to delivering reliable, high-quality service. We are seeking a driven, experienced Termite Service Manager to oversee field operations, support technicians, and ensure excellent customer outcomes for our Raleigh branch.
What You’ll Do
Team Management & Leadership
•Supervise and train a team of termite service technicians
•Conduct ride-alongs, performance evaluations, and ongoing coaching
•Support technician hiring and development
Daily Operations Oversight
•Manage service schedules, routes, and production goals
•Ensure technician vehicles and equipment meet safety and service standards
•Monitor inventory and ensure materials are stocked appropriately
Customer Experience
•Respond to escalated customer concerns with professionalism and urgency
•Assist technicians with field troubleshooting and service support
•Ensure high service quality across all touchpoints
Compliance & Administration
•Ensure compliance with NC state pest control regulations (WDO, GHP, L&O)
•Maintain service records, training logs, and internal documentation
•Complete reports and account updates on time and accurately
What We’re Looking For
Must-Have Qualifications
•Active North Carolina State Pest Control License (WDO/SPI and GHP)
•3+ years of pest or termite control experience
•Previous supervisory or team lead experience in the pest control industry
•High school diploma or GED
•Strong written and verbal communication skills
•Proficiency with Word, Excel, Outlook
•Valid driver’s license with a clean driving record
Nice-to-Have Qualifications
•Lawn & Ornamental (L&O) certification
•Bilingual (English/Spanish)
•Familiarity with service software (FieldRoutes, PestPac, ServiceTitan, etc.)
What You’ll Get
•Competitive salary: $75,000–$90,000 per year (based on experience)
•Performance-based bonuses
•Company vehicle and fuel cards
•Paid holidays, sick time, and vacation
•Ongoing training, licensing support, and leadership development
•Opportunity to join a company that values growth, professionalism, and teamwork
Apply Today
Ready to lead a top-performing service team? Apply now and take the next step in your pest control leadership career.
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 per year
Benefits:
•Opportunities for advancement
•Professional development assistance
Compensation Package:
Schedule:
Work Location: In person