Position Summary

We’re looking for a recent MBA graduate or early-career professional with exceptional analytical, strategic thinking, and problem-solving skills to work directly with the Assistant Vice President of Regulatory, Communications, and Customer Experience. This high-visibility role offers exposure to complex regulatory strategy, utility economics, and business operations across multiple states. The right candidate will be curious, resourceful, and have a strong desire to grow.

The Regulatory & Strategic Analyst will take ownership of high-impact research, analysis, and process improvement projects that support regulatory filings, acquisition integration, and operational strategy. This is a role for someone who thrives in ambiguity, takes initiative, and learns new subject matter quickly — with a focus on building repeatable systems and improving efficiency across the business.

Primary Responsibilities

- Collecting, interpreting, and effectively communicating information on all aspects of water/wastewater utility operations.

- Analyze and interpret large datasets, including billing determinants, customer counts, and operational performance metrics, to provide actionable insights.

- Prepare background research, data analysis, and draft outlines for regulatory filings, testimony, and settlement negotiations.

- Coordinating responses to regulatory information requests to ensure consistency, accuracy, and timeliness.

- Monitor updates and changes in regulatory requirements and prepare acquisition cases across multiple operating units with varying requirements.

- Build strong internal relationships and begin cultivating external relationships with regulators and technical staff.

- Tracking and projecting key milestones across multiple operating units

- Establishing and maintaining effective communication with key stakeholders (internal and external) to provide necessary information.

- Collaborate across Customer Experience, Communications, Engineering, Finance, Operations, and Regulatory teams to drive integrated solutions.

- Take ownership of acquisition and rate case condition tracking to ensure commitments are met on time and documented clearly.

- Documenting processes to ensure repeatability and accountability.

- Identify opportunities for process improvement in business processes.

- Ensuring stakeholder views are managed towards the best possible solutions.

- Other duties as assigned.

Personal Attributes

- Accuracy - Ability to perform work accurately and thoroughly

- Analytical Skills - Ability to use thinking and reasoning to solve a problem

- Attention to Detail - Ability to pay attention to the minute details of a project or task from the beginning to the end of the project/task

- Detail-oriented with a high level of accuracy in documentation.

- Communication, Oral & Written- Ability to communicate effectively with others using both the spoken/written word

- Decision Making - Ability to make critical decisions while following company procedures

- Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards

- Judgment -Ability to formulate a sound decision using the available information

- Organized - Possessing the trait of being organized or following a systematic method of performing a task

- Problem Solving - Ability to find a solution for or to deal proactively with work- related problems

- Responsible - Ability to be held accountable or answerable for one’s conduct.

- Teamwork- Ability to work as part of a team as well as independently

- Working Under Pressure - Ability to complete assigned tasks in stressful situations and meet deadlines

Education/Skills

- Analyst or Project Coordinator experience preferred

- Bachelor's Degree in Finance, Business Analyst, or related field MBA is a plus

- Advanced skill in Microsoft Office including Word, Excel, SharePoint, and Outlook